Henri Pinson-Lagier
@henripinson-lagier
I’m a customer service professional and badminton coach who helps clients and teams succeed.
CanadaWhat I'm looking for
I work at the intersection of customer service and sports. I assist clients with purchases, handle exchanges and refunds, and make sure orders are processed accurately—whether in-store or online.
I also specialize in badminton equipment work, including stringing badminton and tennis rackets. I’m comfortable with invoice management and warranty-related support, keeping the customer experience smooth from start to finish.
Beyond retail, I coach badminton, preparing training sessions and delivering clear instructions during practices. I support club operations, help with both junior and adult groups, and provide coaching at competitions across Québec.
I’ve built additional strengths through experience in food service and cashier work, including inventory management, stock reception, cleaning, and opening/closing tasks. I’m organized, people-focused, and motivated to contribute wherever teamwork and service quality matter.
Experience
Work history, roles, and key accomplishments
Conseiller clientèle & Cordeur
Fradette Sport
Jan 2025 - Jan 2026 (1 year)
Assiste les clients lors de leurs achats (souliers, raquettes, ballons, etc.) et corde des raquettes de badminton et de tennis. Gère les factures ainsi que les retours liés à la garantie, les remboursements et les commandes en ligne.
Entraîneur de badminton
Club de badminton de Québec
Jan 2024 - Jan 2025 (1 year)
Prépare et rédige les entraînements, tout en enseignant et en donnant les directives pendant les séances. Assiste à l’organisation du club et offre du coaching lors des compétitions au Québec, pour les équipes junior et adulte.
Caissier et cuisinier
Comptoir-Restaurant La Queue de Castor
Jan 2021 - Jan 2024 (3 years)
Prépare les commandes en cuisine, gère les stocks et effectue le nettoyage. Réalise la réception de commandes en ligne, assure la gestion de la caisse et participe à l’ouverture et à la fermeture du restaurant.
Commis d'épicerie
Iga Alimentation Raymond Rousseau
Jan 2024 - Present (2 years 6 months)
Gère les stocks en rayon et en réserve et reçoit les commandes. Effectue les nettoyages et le facing des rayons, et aide les clients.
Education
Degrees, certifications, and relevant coursework
Cégep de Sainte-Foy
D.E.C., Sciences de la nature
D.E.C. en Sciences de la nature au Cégep de Sainte-Foy, terminé en 2026.
École secondaire Cardinal-Roy
D.E.S., Concentration sport-études (badminton)
D.E.S. avec concentration sport-études en badminton, complété en 2023.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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