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Hendi WaskitoHW
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Hendi Waskito

@hendiwaskito

Customer Support Specialist at Teleperformance Indonesia, helping customers resolve international money transfer issues.

Indonesia
Message

At Teleperformance Indonesia, I support customers using international money transfer services. I help with transfer issues, account management, debit card support, and transaction inquiries.

I troubleshoot problems and guide customers through cross-border money transfers, with a focus on clear customer education.

Previously, as an Administrative Specialist at PT. TEKNO INDO KARUNIA, I handled accurate shipment data entry and verification. I also managed inventory and supervised the movement of goods.

My education at STIA LAN Jakarta included keeping a detailed activities journal and managing attendance records and verification.

Experience

Work history, roles, and key accomplishments

Teleperformance Indonesia logoTI
Current

Customer Support Specialist

Aug 2025 - Present (1 year 3 months)

Customer Support professional with experience in international money transfer services, assisting customers with transfer issues, account management, debit card support, and transaction inquiries. Skilled in troubleshooting, customer education, and providing clear guidance on cross-border money transfers.

PK

Administrative Specialist

PT. TEKNO INDO KARUNIA

Aug 2019 - May 2025 (5 years 9 months)

Key tasks include ensuring accurate data entry and verification of all shipments, managing inventory efficiently, and supervising the movement of goods with accuracy.

Education

Degrees, certifications, and relevant coursework

SJ

STIA LAN Jakarta

Responsible for keeping a detailed activities journal to record daily tasks, events, and operational updates for accurate documentation. Managing the attendance process by monitoring employee presence, maintaining records, and ensuring proper verification of attendance data.

Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

Indonesia

Authorized to work in

Salary expectations

20000k+ IDR

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