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Serly JulestiSJ
Looking for a job

Serly Julesti

@serlyjulesti

Administrative and customer service professional with technical experience, seeking remote opportunities.

Indonesia
Message

What I'm looking for

I am looking for opportunities in administration, data entry, customer service, and online/remote work. I am interested in roles where I can use my experience in customer service, transaction handling, data entry, stock management, and daily operations. I am a detail-oriented, responsible, and adaptable person who is eager to learn and grow professionally.

I am an adaptable and detail-oriented professional with experience in administration, customer service, technical support, and business operations. I have a background in Refrigeration and Air Conditioning Engineering and am comfortable handling administrative tasks, data entry, customer communication, documentation, and daily operational activities. I am organized, responsible, quick to learn, and able to work independently or as part of a team. I am currently seeking remote opportunities where I can contribute my skills, continue learning, and grow professionally.

Experience

Work history, roles, and key accomplishments

IB
Current

Business Owner/Operator

Independent Business

Sep 2024 - Present (2 years 1 month)

Manage daily business operations from home, including a motorcycle repair shop and retail sales of daily
necessities.
Provide direct, friendly, fast, and accurate service to customers.
Process transactions for mobile credit, electricity tokens, 3kg LPG gas, retail gasoline, and other services.
Record and verify transactions to ensure accurate financial and operational data.

PA

Store Associate/Chasier

PT Sumber Alfaria Trijaya (Alfamart)

Jun 2020 - Aug 2021 (1 year 2 months)

Served 100+ customers daily in a fast, friendly, and professional manner.
Handled checkout transactions and digital/credit payments with high accuracy.
Inputted and verified daily transaction data accurately.
Processed transactions for mobile credit, electricity tokens, installment payments, and other payment services.

Education

Degrees, certifications, and relevant coursework

Politeknik Sekayu logoPS

Politeknik Sekayu

Associate's Degree , Refrigeration and Air Conditioning Engineering

2018 - 2020

Grade: 3.16/4.00

Studied Refrigeration and Air Conditioning Engineering, developing technical, problem-solving, and practical skills.

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