Hema Malekar
@hemamalekar
I coordinate domestic and export orders, sales operations, and accounts processes with SAP and ERP accuracy.
IndiaWhat I'm looking for
I’m a Service Coordinator (Domestic & Export) focused on end-to-end order coordination—from inquiry-to-quotation to dispatch and follow-ups. I ensure timely responses through E-mail, WhatsApp, and phone, and I keep customer communication clear and action-oriented.
In my current role, I prepare quotations in SAP, coordinate with customers on both domestic and export quotations, and create sales orders with proforma invoices for advance payment as per terms. I also coordinate with stores for material readiness and with dispatch teams to ensure on-time delivery.
On the accounts side, I handle payment follow-up against outstanding payments and share weekly reports for open orders, return indent, outstanding payment, and offers done. For export customers, I forward dispatch details like Invoice, Packing List, and AWB.
Previously, as a Spares Coordinator and Sales Coordinator cum Accounts Executive, I worked extensively with SAP/Tally and also supported purchases and collections. My background includes vendor registration, advance/performance bank guarantees, posting cash & bank transactions, reconciliation, and document uploads such as “C” & E-1 forms and CEICED portal submissions.
Experience
Work history, roles, and key accomplishments
Service Coordinator (Domestic & Export)
Nu Vu Conair Pvt Ltd
Jun 2024 - Present (2 years 1 month)
Manage inquiry-to-quotation through SAP for domestic and export customers, including sales orders, proforma invoices for advance payments, and dispatch coordination. Handle export document sharing, outstanding payment follow-up, and weekly MIS reporting.
Sales Coordinator
Dasaldhan Chemicals Pvt Ltd
Jan 2024 - Jun 2024 (5 months)
Respond to customer inquiries via email and prepare quotations, coordinating follow-ups to support order conversions. Prepare sales orders in Tally, participate in online tenders, manage dispatch schedules, invoice uploads, and outstanding payment follow-up.
Spares Coordinator
Macons Equipment Pvt Ltd
Feb 2023 - Jan 2024 (11 months)
Manage inquiry-to-quotation workflow and customer coordination in SAP for spare parts procurement. Handle sales orders, proforma invoices for advance payments, store readiness and dispatch coordination, payment follow-ups, and monthly MIS reporting.
Sales Coordinator cum Accounts Executive
Safex Industries Limited
Apr 2015 - Nov 2022 (7 years 7 months)
Handle inquiry-to-quotation and sales order processing in STERP and SAP, including advance invoicing and dispatch/inspection coordination. Manage bank guarantee documentation (preparation, uploads, expiry follow-up/cancellation), lift license document handling on government portal, and day-to-day accounting such as entries for purchases, sales invoices, cash/bank postings, and payment follow-ups.
Accounts Assistant cum Purchase Coordinator
Chemey Marketing
Feb 2014 - Apr 2015 (1 year 2 months)
Prepare sales and post purchase invoices while performing cash/bank transaction postings and bank statement reconciliations. Maintain debtor/creditor ledgers and C & E-1 form records, follow up with pending forms and outstanding payments, and coordinate with suppliers and transport for timely deliveries.
Accounts Assistant, Stores & Sales
Lakhotia Enterprise
Aug 2006 - Oct 2011 (5 years 2 months)
Handled accounts work including sales/purchase invoicing, cash/bank postings, bank reconciliation, and maintenance of debtor/creditor ledgers and form records. Managed stores activities such as inward/outward register maintenance, stock verification, inventory software updates, and coordinated quotation/tender support and order placement with suppliers.
Education
Degrees, certifications, and relevant coursework
Govt. Degree College for Women’s Begumpet
B.Com (Taxation), Commerce (Taxation)
2003 - 2005
Grade: 50%
Pursued B.Com (Taxation) from 2003 to 2005 and scored 50%.
GSM Jr. College for Girls, Jeera
Intermediate, Intermediate Education
2001 - 2002
Grade: 60%
Completed Intermediate from 2001 to 2002 and scored 60%.
St. Marks Public School
Secondary School Certificate (SSC), Secondary Education
Grade: 50%
Completed SSC in March 2000 and scored 50%.
ICWAI
ICWAI (Attempted), Accounting
Attempted ICWAI (professional qualification).
Availability
Location
IndiaAuthorized to work in
Job categories
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