HTHelena Tamerat
@helenatamerat
Business IT professional and Senior Business Analyst driving digital transformation and process optimization.
United StatesWhat I'm looking for
I am an Information Technology professional with over 14 years' experience in Business IT, including 10 years as a Business Analyst. I specialize in translating business needs into functional specifications, leading UAT, and partnering with cross-functional teams to deliver enterprise solutions.
My background includes leading digital transformation initiatives, implementing and maintaining enterprise applications (Atlassian, ServiceNow), redesigning processes for efficiency, and delivering global rollouts and compliance-driven testing. I bring strong documentation, stakeholder liaison, and data-modeling skills to support scalable, user-focused systems.
Experience
Work history, roles, and key accomplishments
Business Analyst / App Dev II
Georgia Tech Research Institute
Mar 2019 - May 2025 (6 years 2 months)
Led development and maintenance of enterprise applications, translated business needs into functional specifications, and implemented Service Desk workflows that replaced manual PDF processes to improve operational efficiency.
JJRedesigned Global Reliability Problem Management and managed global rollouts of automated pharmaceutical documentation processes, delivering functional and UAT testing in compliance with regulatory standards.
IT Co-op
McNeil Consumer Pharmaceuticals
Jan 2012 - Jun 2012 (5 months)
Collected requirements from brand teams to produce functional specifications for multi-platform applications and documented FDA compliance standards for operations and production qualifications.
GUGraphic Design Executive Director
Georgia State University
Apr 2008 - Apr 2011 (3 years)
Spearheaded a $500K student organization's rebrand and led visual communications for events, designing logos, publications, newsletters, and web assets to modernize the group's identity.
Education
Degrees, certifications, and relevant coursework
GUGeorgia State University
Bachelor of Business Administration, Computer Information Systems
Activities and societies: Graphic Design Executive Director, Spotlight Programs Board (student organization)
Bachelor of Business Administration in Computer Information Systems with a concentration in Cyber Security; completed coursework combining business and IT fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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