Open to opportunities

Hector Lajara Gutierrez

@hectorlajara

Message

I manage high-volume healthcare intake, compliance, and case operations.

Puerto Rico

Message

What I'm looking for

I'm looking for a role where I can lead high-volume healthcare intake, compliance, or care-coordination operations while maintaining accurate documentation, meeting deadlines, and supporting patients, providers, and teams.

I manage high-volume referral intake and case distribution at Gaspy Home Health Care, processing cases across seven platforms while meeting time-sensitive verification, assignment, and documentation requirements.

My background combines public-facing clinical service, care coordination, and administrative compliance. I work bilingually in English and Spanish with patients, providers, government agencies, and cross-functional teams to keep service delivery accurate and dependable.

Experience

Work history, roles, and key accomplishments

Current

Distribution & Intake Operations Supervisor

Current

Gaspy Home Health Care

Aug 2024 - Present (2 years 1 month)

Process and track high-volume case referrals daily across seven platforms, ensuring timely, accurate sorting and distribution. Maintain compliance with payer and regulatory requirements while training and coordinating a team of intake staff.

Case Management Intake Coordination Compliance team training Multi Platform Documentation

Administrative Compliance & Records Coordinator

Independent Business Operations

Jan 2020 - Oct 2025 (5 years 9 months)

Directed permit acquisition, regulatory filings, and compliance documentation, ensuring accurate submissions and timely government approvals. Managed transaction documentation and built relationships with financial institutions and municipal offices.

Compliance Documentation Regulatory Filings Relationship Management Translation

Public-Facing Clinical Service Provider

Independent Clinical Practice

Aug 2016 - Mar 2024 (7 years 7 months)

Delivered direct, public-facing service to patients and families, building trust through clear communication and reliable follow-through. Maintained accurate documentation and partnered with physicians and therapists to ensure timely service delivery.

Patient Communication Documentation Care Coordination Interdisciplinary Collaboration