Heather Tomlinson

I am a customer-focused operations professional with over 15 years of experience in customer service, sales, and operations management. I consistently deliver high standards of organization, professionalism, and client satisfaction across residential and commercial settings.

As an Operations Manager at Rosati's Pizza, I managed daily operations, scheduling, staff training, inventory, vendor orders, and customer service while implementing process improvements. I led teams to resolve customer concerns and ensure smooth, efficient service delivery.

More recently, I provided residential and commercial cleaning and organizing services, building strong client relationships while managing scheduling and billing and maintaining high cleanliness standards. Earlier roles include maintenance supervision for state facilities and warehouse operations, demonstrating adaptability across environments.

I hold a Peer & Recovery Support Specialist certification and a GED from Pima Community College. I bring strong communication, critical thinking, conflict resolution, and project management skills, and I’m committed to fostering positive relationships and operational excellence.