Looking for a job

Heather Hansler

@heatherhansler

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I keep fast-paced customer-facing and clinical operations organized, accurate, and responsive.

United States

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What I'm looking for

I'm looking to bring a proactive, resourceful approach to executive or team support, using strong organization, documentation, communication, and follow-through to keep fast-paced operations running accurately.

I've supported fast-paced operations at Kroger, Owensboro Health, and Muhlenberg County Hospital, handling high-volume requests, accurate records, supply readiness, and procedure-driven tasks. At Kroger, I resolve an estimated 200+ customer inquiries weekly while maintaining digital product and inventory information.

I'm drawn to administrative and team support work where clear communication, reliable follow-through, and organized documentation keep daily operations moving. I bring experience with Microsoft Office, Google Workspace, EHR documentation, and company-specific systems.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Associate & Store Associate

Current

Kroger

Oct 2022 - Present (3 years 11 months)

Manage high-volume customer requests, maintain accurate digital product and inventory records, and process financial transactions while using company-specific software to track and analyze information.

Customer Service Problem Solving Inventory Management Data Entry Financial Transactions Internal Use Software Communication Skills Adaptability

Perioperative Technician

Owensboro Health

Jul 2026 - Sep 2026 (2 months)

Supported surgical teams by preparing operating rooms, equipment, and instrumentation, and maintained organized supplies and accurate documentation in the electronic health record system.

EHR Documentation Surgical Instrumentation Supply Management Organization Communication Skills Attention To Detail

Clinical Support Intern

Muhlenberg County Hospital

Supported clinical operations by preparing workstations and equipment, organizing workspaces, and following safety and procedural standards while collaborating with clinical staff.

Clinical Support Equipment Preparation Organization Procedure adherence Collaboration Communication Skills

Education

Degrees, certifications, and relevant coursework

Muhlenberg County High School

High School Diploma, General Studies

Grade: Summa Cum Laude, 3.5+ GPA

Graduated summa cum laude with a GPA above 3.5.

Madisonville Community College

Coursework, Health Science

Completed health science coursework including anatomy and physiology labs, biology, college algebra, statistics, public speaking, and college writing.