Cynthia Ramirez
@cynthiaramirez
Dedicated administrative professional with 25 years of customer service experience.
What I'm looking for
I am an experienced administrative professional with over 25 years in customer service across various industries. My career has been defined by my ability to provide outstanding support and maintain a high level of confidentiality. I pride myself on my strong time management skills, which allow me to prioritize and handle multiple projects effectively in fast-paced environments.
Currently, I work as an Administrative Clinical Care Partner at UCLA Health System, where I perform essential administrative activities, coordinate departmental functions, and ensure smooth operations within the NICU. My role involves training new staff and troubleshooting equipment, showcasing my commitment to teamwork and collaboration. I have also received several commendations for my professionalism and exceptional customer service, reflecting my dedication to excellence in every task I undertake.
Experience
Work history, roles, and key accomplishments
Surgery Distribution Technician
Glendale Adventist Health
Aug 2019 - Present (5 years 10 months)
Managed the distribution of medical supplies for the Surgery Unit, overseeing inventory, ordering, receiving, storage, and distribution. Maintained adequate surgery inventory, tracked back-orders, and proactively identified supply/equipment needs.
Administrative Clinical Care Partner
UCLA Health System
May 2019 - Present (6 years 1 month)
Performed department/unit administrative activities, including transcribing physician orders in the CARE CONNECT system and preparing admission/discharge charts. Coordinated functions to ensure smooth operations, planned and executed projects, and provided training for new staff.
Surgery Instrument Technician I
Providence Health System
Jan 2018 - Present (7 years 5 months)
Inspected equipment and instruments, documented sterilization cycles, and labeled products with sterilization dates. Collected, sorted, loaded, unloaded, and decontaminated surgical instrumentation trays, including specialized electro-mechanical equipment.
Distribution Technician II
UCLA Santa Monica Orthopedic Hospital
Feb 2010 - Present (15 years 4 months)
Responsible for decontamination of equipment and devices used throughout the hospital and in Surgery, including picking up soiled reusable medical equipment. Utilized PPE, high-level disinfection with CIDEX, and various cleaning equipment like sterilizers and endoscope reprocessing systems.
Cashier / Event Coordinator Assistant
Raleigh Studios
Jun 2000 - Present (25 years)
Served as an energetic Cashier and Events Coordinator Assistant, greeting customers and setting up for scheduled events. Performed marketing and networking with subcontractors to create memorable events, recognized for meeting customer specifications and strong crisis management skills.
Education
Degrees, certifications, and relevant coursework
ALHAMBRA HIGH SCHOOL
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and life skills.
UCLA EXTENSIONS
Certiicate, Customer Service
Completed advanced training in customer service. Developed skills in effective communication, problem-solving, and client relations.
ST. FRANCIS MEDICAL HOSPITAL
Certiicate, Sterile Processing
Completed training to become a Sterile Process Technician. Acquired knowledge in sterilization techniques and instrument processing.
EAST LOS ANGELES COLLEGE
Certiicate, Pharmacy Technology
Completed a program to become a Pharmacy Technician. Gained knowledge in pharmaceutical practices and medication dispensing.
GENOVA NURSING School
Certiicate, Nursing Assistant
Completed training to become a Nurse Assistant (CNA). Acquired skills in patient care and support in a healthcare setting.
EAST LOS ANGELES COLLEGE
Certiicate, Fingerprint Identification
Completed a program to become a Fingerprint Identification Expert. Gained specialized knowledge in forensic science and identification techniques.
UCLA EXTENSIONS
Certiicate, Microsoft Office
Gained proficiency in Microsoft Office applications including Word, Excel, and PowerPoint. Developed essential computer skills for administrative tasks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Cynthia?
You can contact Cynthia and 90k+ other talented remote workers on Himalayas.
Message CynthiaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
