Héctor Pérez
@hctorprez
Senior Implementation Specialist at Breezeway, managing 150+ enterprise accounts and building production Next.js applications.
SpainWhat I'm looking for
At Breezeway, I manage a portfolio of 150+ Enterprise accounts in the short-term rental SaaS space, handling account configuration, custom workarounds, and long-term relationships. I also lead onboarding and product training, connecting client workflows with the platform and internal product and engineering teams.
Alongside my customer-facing work, I’ve built two Next.js applications in production and developed hands-on experience with REST APIs, AI agents, and full-stack development. My projects include an AI articles dashboard with tenant-level data protections and a membership platform with Stripe billing and booking.
Experience
Work history, roles, and key accomplishments
Manage a portfolio of 150+ enterprise accounts in the short-term rental SaaS space, owning account configuration, custom workarounds, and long-term relationship management. Lead product training and onboarding for enterprise clients, translating platform capabilities into operational workflows.
Export and Customer Service Specialist
Krypton Chemical
Aug 2021 - Feb 2023 (1 year 6 months)
Owned the customer order lifecycle end-to-end, from receipt through final delivery. Managed customer claims and product return processes, resolving issues directly with clients.
Education
Degrees, certifications, and relevant coursework
Dalian University
Advanced Chinese Language Studies, Chinese Language
2019 - 2020
Advanced Chinese Language Studies at Dalian University from 2019 to 2020.
Autonomous University of Barcelona
Bachelor's Degree, East Asian Studies
2014 - 2019
Bachelor's Degree in East Asian Studies from the Autonomous University of Barcelona, completed from 2014 to 2019.
Nanjing University
Advanced Chinese Language Studies, Chinese Language
2017 - 2018
Advanced Chinese Language Studies at Nanjing University from 2017 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Salary expectations
Job categories
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