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Hazlitt Noronha

@hazlittnoronha

Technology executive delivering digital transformation, AI-driven efficiency, and omni-channel platforms that grow revenue.

Zimbabwe

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What I'm looking for

I’m looking to lead enterprise technology and digital transformation—using AI, cloud, and omni-channel platforms—to deliver measurable revenue growth, secure operations, and high-performing teams.

I’m a Chief Information and Technology Officer with 20+ years of global experience delivering digital transformation across omni-channel solutions, ERP systems, product management, data analytics, and business intelligence.

I lead enterprise technology functions end-to-end—designing and implementing platform-as-a-service, AI-enabled tools to improve operational efficiency and reduce costs, and building scalable architecture that maximizes customer experience. In my current role, I bring in AI capabilities and train teams on Microsoft Co-Pilot while driving improvements through initiatives like “Raspberry AI” in merchandising and design.

Previously, I helped scale eCommerce and CRM/Loyalty transformations across multi-market environments, including building AI tooling that improved conversion, implementing microservices/API-led cloud-native headless architectures, and establishing DevSecOps and QA practices (CI, automated deployments, testing, and monitoring). I’ve also grown global teams and partner ecosystems across the US, Canada, Europe, and India to deliver business outcomes on schedule.

Experience

Work history, roles, and key accomplishments

Current

Chief Information Officer

Current

Adrianna Papelle Group

Aug 2024 - Present (1 year 9 months)

Own technology strategy and execution across enterprise systems, software applications, and infrastructure PaaS. Led digital transformation using AI tools and Microsoft Copilot, improving merchandising efficiency and reducing tech debt, while supporting global direct-to-consumer ecommerce growth to $200M in revenue.

Digital Transformation Artificial Intelligence Microsoft Copilot Enterprise Architecture API Development Data Engineering Vendor Management Information Security Cloud Computing

Head of Technology & Product

Micron Inc.

Apr 2022 - Aug 2024 (2 years 4 months)

Led digital channels (B2B & B2C) supporting ~$3B revenue and managed software development and product management across consumer and B2B platforms. Reengineered an in-house AI tool (“Crucial AI”) to improve the core search engine, increasing site conversion by 5%, and drove CRM/loyalty transformation and personalization capabilities to grow the B2C channel to $200M.

Product Management Digital Commerce AI Tooling Data Analytics Conversion Optimization Team Leadership API Integration Agile Delivery

Global Chief Technology Officer

Balsam Brands, Inc.

Apr 2018 - Apr 2022 (4 years)

Delivered enterprise ecommerce transformation on SAP Commerce in 5 markets, generating $275M+ revenue growth in 3 years. Rebuilt the technology landscape with microservices, API-led, cloud-native headless architecture and established DevSecOps/QA practices that improved software quality and stabilized releases, while scaling teams from 10 to 50 employees and 75+ consultants.

SAP Commerce Microservices Cloud Native Development DevSecOps CI CD Automated Testing IBM Sterling MuleSoft

CIO & VP of Enterprise Tech

ITPN, LLC

Apr 2016 - Mar 2018 (1 year 11 months)

Led digital transformation programs for retail clients, including enterprise-wide Microsoft Dynamics ERP rollout at Vince (retail/wholesale/finance/supply chain) with integrations to 3rd-party EDI and deployment of mobile POS to 75+ stores. Implemented enterprise data warehouse analytics (MicroStrategy), launched Salesforce Commerce Cloud ecommerce with OMS/WMS/3PL, and transitioned to a 24x7 supp

Microsoft Dynamics Microstrategy Salesforce Commerce Cloud Order Management Systems POS & Omnichannel CI CD Automated Testing IT Service Delivery Data Warehousing

Sr. Director, Digital Omni-Channel

Ann, Inc.

Mar 2015 - Apr 2016 (1 year 1 month)

Directed digital and omnichannel engineering, operations, and QA to deliver eBusiness, order management, call center, and digital technology initiatives. Rolled out the Omni-Channel “Endless Aisle” app across US brand stores and launched the Lou & Grey digital brand, while implementing POS tokenization to upgrade EMV processes and achieve PCI compliance.

Order Management Systems Digital Brand Launch PCI Compliance Release Stabilization

Director, Global eCommerce & Omni

Michael Kors, Inc.

Jun 2012 - Mar 2015 (2 years 9 months)

Insourced a $200M+ ecommerce and omnichannel business from Neiman Marcus and built a global follow-the-sun technology sourcing model. Managed IT operations for multi-location fulfillment and call center operations, delivered the first phase of an omnichannel solution (mobile app), and implemented OMS integrations across warehouse fulfillment, merchandising, financial/payment, ecommerce, CRM, and f

Ecommerce IMS Integration Fulfilment Systems CRM Integration Payment Systems Fraud Gateway Integration Infrastructure Operations Program Delivery