Hayley Carrizales
@hayleycarrizales
I lead cross-functional projects, Agile delivery, process improvements, and vendor partnerships from concept through completion.
United StatesWhat I'm looking for
I've led cross-functional project delivery and process improvement at Educational Testing Service, supporting multi-million-dollar programs from planning through user acceptance testing and final delivery.
As a Certified Advanced ScrumMaster, I implemented Agile practices, led ceremonies, mentored Scrum Masters, and helped increase sprint completion by 20% while reducing delivery timelines by 15%. I also partnered with senior leadership, state representatives, psychometricians, content experts, IT, and business operations to keep programs on schedule and within scope.
Now, as Founder and Owner/Operator of Charmed Stitch Jewelry, I manage product development, production planning, vendor-ready inventory, fulfillment, costs, quality standards, and local vendor relationships.
Experience
Work history, roles, and key accomplishments
Founder | Owner/Operator
Charmed Stitch Jewelry
Jan 2026 - Present (9 months)
Led end-to-end product development from concept through production, managed business operations and fulfillment, and built stakeholder relationships with local vendors.
Cross-Project Manager | Process Specialist IV
May 2021 - Dec 2024 (3 years 7 months)
Presented at semi-annual meetings to update stakeholders, advised senior leadership on program scheduling, facilitated specification document revisions, implemented Agile as a Scrum Master, managed project deliverables including UAT, trained content teams on AI prompting, and developed quality metric reports.
Project Manager | Process Specialist III
Nov 2018 - May 2021 (2 years 6 months)
Educated external participants on internal systems, led meetings with state representatives resulting in a 33% reduction in edit rounds, collaborated with IT on solutions, managed budgets with Business Operations, implemented automations, and provided input into business requirements.
Co-Project Manager | Process Specialist II
Apr 2016 - Nov 2018 (2 years 7 months)
Facilitated transition from print to electronic review, developed database and customer interface process documents, managed Assessment Development for Math and ELA, and monitored material flow to maintain operational efficiency.
Junior Project Manager | Process Specialist I
Sep 2014 - Apr 2016 (1 year 7 months)
Led weekly meetings among internal and external departments, provided input into yearly program summaries, created reports for yearly analysis, developed onboarding processes for vendor materials, and managed item asset handoff to new vendor.
Education
Degrees, certifications, and relevant coursework
Scrum Alliance
Advanced Certified ScrumMaster, Scrum
Advanced Certified ScrumMaster certification obtained in 2022.
University of Texas at San Antonio
Bachelor of Arts, English Literature
Bachelor of Arts in English Literature from the University of Texas at San Antonio.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
Interested in hiring Hayley?
You can contact Hayley and 90k+ other talented remote workers on Himalayas.
Message HayleyGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
