Quang Hùng Trịnh

Led a 5-member team managing prospecting, lead follow-up, and client relationships for China–Vietnam cross-border trading. Achieved VND 40M individual and VND 100M team revenue in June for goods importing, and closed the first solar panel order generating VND 78M in monthly sales.

Conducted B2B prospecting and needs analysis, building customer databases and recommending customized solutions. Managed customer onboarding and follow-up, coordinating with CS and Operations teams to resolve issues and maintain satisfaction.

Led a translation team translating program content from Vietnamese into French for La famille HAHA on VTV3. Managed translation tasks, assigned work, and reviewed content for linguistic accuracy and cultural appropriateness, achieving a Top 2 ranking among 12 language teams.

Led a team of 12 students from multiple countries during an international program on cultural and sustainable heritage development. Communicated in English and French, contributed to planning activities for 2000 Thai students, and achieved 2 First Prizes and 1 Second Prize, ranking 1st among 7 teams.

Conducted customer prospecting through e-commerce, trade fairs, and social media; supported 4 clients and handled sales and customer service activities. Processed approximately 100 export shipments, demonstrating attention to detail and ability to manage high-volume workflows.

Managed in-store, online, and wholesale customers, contributing to monthly sales volume of over VND 450M while providing end-to-end customer service. Handled customer issues and coordinated with Logistics on orders, returns, and stock allocation, and managed staff scheduling.

Collaborated with the French Department to design, plan, and organize the competition. Managed the content and design team, prepared speeches in French and Vietnamese, and reviewed content published on the competition's Facebook page.

Managed relationships with an average of 10 distributors and wholesale/retail customers, coordinating daily orders and delivery activities. Developed marketing content and communication materials across Facebook, TikTok, and the company website.

Supported the Cergy delegation throughout the conference, providing interpretation during panel discussions and facilitating Vietnamese-French communication. Coordinated the delegation's schedule, provided cultural information, and handled changes related to timing, meals, accommodation, and transport.

Grade: 3.32/4.00

Activities and societies: Head of Internal Affairs Department - FTU Forum Community (2022-2023)

Graduated with a Bachelor of Economics in International Business Economics, achieving a GPA of 3.32/4.00.