Looking for a job

Hatty Ukaegbu

@hattyukaegbu

Administrative professional at Quantity Surveyor Registration Board of Nigeria, managing HR operations and coordinating annual assembly logistics.

Nigeria

Message

What I'm looking for

I’m seeking a Customer Representative role in an industry, institution, government agency, or other sector where I can apply my administrative, human resources, and client service experience to lead operations, build strategic partnerships, and drive organizational outcomes.

At Quantity Surveyor Registration Board of Nigeria, I manage recruitment, promotions, training, and staff welfare as Assistant Chief Administrative Officer.

I prepare performance reports, meeting minutes, and official communications, and serve as desk officer for the Local Organising Committee, coordinating meetings and event logistics.

For the Board’s annual assemblies, I develop sponsor engagement and revenue-generation strategies. I also supervise subordinates to support efficient workflows and compliance with organizational standards.

Earlier, I worked in marketing at American International Insurance Company {AIICO} and in client service at SANY Heavy Industry Company Ltd., supporting client acquisition, customer retention, and business development.

Experience

Work history, roles, and key accomplishments

Current

Assistant Chief Administrative Officer

Current

Quantity Surveyor Registration Board of Nigeria

Jan 2014 - Present (12 years 9 months)

Managed HR functions including recruitment, promotion, training, and staff welfare. Prepared performance reports, meeting minutes, and official communications, and coordinated event logistics for annual assemblies.

Human Resources Recruitment Staff Welfare Management performance reporting Event Coordination Logistics Supervision Microsoft Office

Marketing Executive

American International Insurance Company

Jan 2010 - Dec 2014 (4 years 11 months)

Drove client acquisition through innovative marketing and sales strategies. Maintained and updated client database to improve engagement and service delivery.

Marketing Sales Client Acquisition Database Management Customer Engagement

Client Service Executive

SANY Heavy Industry Company Ltd.

Jan 2007 - Dec 2010 (3 years 11 months)

Increased sales and customer retention through strategic relationship management. Coordinated end-to-end processes from service initiation to delivery and supported business development initiatives.

Customer Relationship Management Sales Customer Retention Business Development Service Coordination