Open to opportunities

hassan yassine homeid

@hassanyassinehomeid

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Hospitality manager at StayHere overseeing hotel operations and teams, with a 20% reduction in budget variances.

Morocco

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At StayHere, I oversee hotel operations and team management, monitor costs and finances, and manage sales strategy across OTAs, pricing, and promotions. I also work on improving operating standards and hygiene and safety procedures.

As General Manager at StayHere, I prepared and monitored annual budgets, achieving a 20% reduction in budget variances. Earlier, I analyzed financial performance to improve department profitability and prepared monthly reports for senior management and shareholders.

Experience

Work history, roles, and key accomplishments

Current

Sales Representative

Current

StayHere

Apr 2026 - Present (6 months)

Supervised hotel operations and team management, optimized costs, and managed sales strategy and e-reputation.

Hotel Operations Team Management Cost Optimization Financial Monitoring Sales Strategy OTA Pricing Promotion E Reputation Hygiene Standards

Assistant Operations Manager & Business Support

StayHere

Feb 2023 - Sep 2025 (2 years 7 months)

Trained and onboarded new recruits, coordinated opening projects and operational logistics, and resolved issues impacting customer experience.

Training Onboarding Project Coordination Logistics Operations Problem Solving Customer Experience

General Manager

StayHere

Feb 2022 - Feb 2023 (1 year)

Prepared and monitored annual budgets, achieving a 20% reduction in budget variances, and analyzed financial performance to improve profitability.

Budgeting Financial Analysis Profitability Improvement Financial Reporting Management

Sales Retention Advisor – SFR

Intelcia Rabat

Feb 2020 - Jan 2022 (1 year 11 months)

Identified customer needs, retained clients wishing to terminate contracts, and handled contract renewals and cross-selling.

Customer Needs Analysis Retention Contract Renewal Cross Selling Upselling

Sales Incentive

Elite Travel Agency

Nov 2019 - Dec 2019 (1 month)

Supervised hotel operations and team management, optimized costs, and managed sales strategy and e-reputation.

Hotel Operations Team Management Cost Optimization Financial Monitoring Sales Strategy OTA Pricing Promotion E Reputation Hygiene Standards

Assistant Revenue Manager

Hôtel Diwan MGallery

Jun 2019 - Oct 2019 (4 months)

Conducted monthly inventory, analyzed discrepancies, managed internal transfers, and prepared technical sheets and operational ratios.

Inventory Management Discrepancy Analysis Internal Mobility Technical Sheets Operational Metrics

Reservation Agent

Hôtel Palais Médina & Spa

Feb 2019 - Apr 2019 (2 months)

Handled reservations via phone, fax, and email, provided personalized guest assistance, and coordinated with other hotel departments.

Reservations Guest assistance Customer Needs Hospitality Programs Administrative Follow Ups Coordination

Assistant Commercial

Hôtel Palais Médina & Spa

Dec 2018 - Feb 2019 (2 months)

Presented services to clients, updated customer databases, and prepared and defended commercial offers.

Client Presentations Promotional Activities Database Management Quotations Commercial Offers

Education

Degrees, certifications, and relevant coursework

Institut 2IP

Certificate, Decision Optimization

2023 - 2023

Certificate in Decision Optimization from Institut 2IP, completed in 2023.

International Higher Institute of Tourism of Tangier

Master's Degree, Strategy and Hospitality Operations Management

2018 - 2019

Master's degree in Strategy and Hospitality Operations Management from the International Higher Institute of Tourism of Tangier, completed in 2019.

International Higher Institute of Tourism of Tangier

Bachelor's Degree, Hospitality and Restaurant Operations Management

2017 - 2018

Bachelor's degree in Hospitality and Restaurant Operations Management from the International Higher Institute of Tourism of Tangier, completed in 2018.