
Hashibur Rahman
@hashiburrahman
Site reliability engineer at Asia Pacific Communication Limited, extending ISP infrastructure operations into Azure, AWS, and private AKS.
What I'm looking for
At Asia Pacific Communication Limited, I handle senior escalation and day-to-day reliability across infrastructure, cloud, identity, endpoint, and network services. I use Zabbix, Prometheus, and ELK-style logging to improve operational visibility, and monitor Veeam backups to support recovery readiness.
I’ve delivered Azure Migrate discovery, assessment, and rehosting, and built a governed Azure landing zone with Terraform and controlled GitHub Actions delivery. My engineering evidence also includes Azure-to-AWS IPSec/BGP connectivity, private AKS with Prometheus/Grafana, and an Ansible/AWX automation control plane.
Experience
Work history, roles, and key accomplishments
IT Infrastructure & Operations Lead
Asia Pacific Communication Limited
Aug 2020 - Present (6 years 2 months)
Owned senior escalation for infrastructure, cloud, identity, endpoint and network incidents, coordinating triage, service restoration, RCA, controlled change and stakeholder communication. Led day-to-day reliability across VMware vSphere/ESXi, Hyper-V, Windows/Linux, storage, backup and business-critical platforms.
Senior Infrastructure & Cloud Operations Engineer
Jibondhara Limited
May 2018 - Jul 2020 (2 years 2 months)
Acted as senior escalation for major infrastructure incidents, leading technical investigation, RCA, remediation planning, service recovery and post-incident improvement. Operated VMware ESXi with NAS/iSCSI storage for Windows/Linux workloads and defined standards for access control, patching, monitoring, backup/restore and change management.
Senior Infrastructure & VoIP Engineer / Tier-3 Global Support
All Asia Link Corp
Mar 2012 - Dec 2018 (6 years 9 months)
Provided final-line support for VMware, Linux/Windows, network, backup and service-availability incidents, using monitoring evidence, structured fault isolation, controlled recovery and RCA. Managed ESXi/vCenter VM lifecycle, host maintenance, planned patching/upgrades, capacity review and remote-hands coordination.
Senior Systems & Infrastructure Engineer
IDEA Networks and Communications Limited
Jan 2015 - Aug 2018 (3 years 7 months)
Supported SLA-driven ISP and hosted infrastructure for 3,000+ broadband clients, introducing VMware ESXi with iSCSI storage and operating Linux/Windows, DNS/DHCP, VLAN/VPN/routing and service-continuity workflows. Deployed Zabbix, Prometheus and ELK-style monitoring/logging to improve proactive detection, incident response and troubleshooting.
Education
Degrees, certifications, and relevant coursework
University of Rajshahi
MSc, Statistics
MSc in Statistics from the University of Rajshahi, Bangladesh.
University of Rajshahi
BSc (Honours), Statistics
BSc (Honours) in Statistics from the University of Rajshahi, Bangladesh.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
azawslab.co.uk/engineeringPortfolio
azawslab.co.uk/proof-gallerySalary expectations
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