Harshvardhan Patidar

Built and managed a 190K+ online community through customer-centric content and engagement strategies. Produced 1,000+ videos using analytics to improve audience retention and engagement.

Managed end-to-end B2B customer interactions, product demonstrations, and CRM updates throughout the sales lifecycle, driving bulk conversions with SME clients. Conducted discovery calls, tracked competitor offerings, and performed market research across 4+ sectors to identify new business opportunities.

Analyzed 100+ customer reviews to identify customer journey gaps and service/UX pain points, and benchmarked 8+ competitors using SEMrush. Built performance and growth reports using Power BI and Tableau, translating insights into positioning and retail-effectiveness recommendations.

Led end-to-end campaign execution including brand positioning, content calendar, and Instagram assets for a D2C brand targeting the 18–25 demographic.

Coordinated cross-functional teams (creative, production, vendors) and managed budget tracking across multiple simultaneous projects.

Coordinated production schedules, resource allocation, and on-ground operations across multiple concurrent projects. Acted as client-facing point of contact, liaising with talent managers and client/agency stakeholders to ensure timely execution.

Managed pre-production for a 3-episode web documentary, sourcing props, costumes, and local cast while optimizing costs for a luxury D2C cosmetics brand.

Edited educational content in collaboration with subject matter experts to enhance learner engagement and content quality.

Pursuing PGDM in Marketing and Entrepreneurship, focusing on strategic marketing and entrepreneurial skills.

Completed Integrated M.Sc. in Electronic Multimedia, covering multimedia production and digital media.