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Harsh RaoHR
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Harsh Rao

@harshrao

Product manager at Akamai Technologies who launched a premium load balancer tier that generated ~$3M in revenue within three months.

United States
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At Akamai Technologies, I took a premium load balancer tier from concept to launch, using customer feedback to shape the offering. It reached 20,000+ new enterprise subscriptions and generated ~$3M in revenue within three months.

I also partnered with engineering, design, and security teams on a network isolation feature, owning product requirements and interface decisions from concept to launch. It reached 35% adoption across 8,000+ enterprise customer environments in its first month.

My work has also included shaping the customer experience for an NVIDIA GPU instance offering and building an India tax law RAG assistant that reduced incorrect answers to under 17%. I’m currently pursuing an MBA at Carnegie Mellon University Tepper School of Business, with concentrations in AI for Business and Business Technologies.

Experience

Work history, roles, and key accomplishments

Akamai Technologies logoAT

Software Engineer 2

Jul 2024 - Jul 2026 (2 years)

Redesigned partner onboarding based on customer research, leading to 60 new third-party products. Launched a premium load balancer tier generating ~$3M in revenue within three months and a network isolation feature reaching 35% adoption.

Akamai Technologies logoAT

Software Engineer

Aug 2022 - Jul 2024 (1 year 11 months)

Owned a 6-month product roadmap, shipping all features on schedule. Ran user research and performance analysis, cutting load times by 50% and reducing latency by 75%. Built an automated bulk order processing system, lifting adoption by 25% and cutting provisioning time from 30 minutes to 60 seconds.

Education

Degrees, certifications, and relevant coursework

Carnegie Mellon University Tepper School of Business logoCB

Carnegie Mellon University Tepper School of Business

Master of Business Administration, Business Administration

Activities and societies: Business & Technology Club, Tepper Consulting Club

Pursuing an MBA with concentrations in AI for Business and Business Technologies, expected graduation in May 2028.

BMS College of Engineering logoBE

BMS College of Engineering

Bachelor of Engineering, Computer Science

Grade: 9.5/10.0

Activities and societies: President of Tech Club (Largest club on campus)

Bachelor of Engineering in Computer Science with a GPA of 9.5/10.0, graduated in June 2022.

Tech stack

Software and tools used professionally

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