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Harshitha Nagasundara

@harshithanagasundara

Telecom Implementation Engineer specializing in BSS/OSS deployment and integration testing.

India
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What I'm looking for

I’m looking for a telecom role where I can own BSS/OSS deployment end-to-end, run integration and regression testing, guide UAT/go-live, and provide production support—partnering closely with cross-functional teams and stakeholders.

I’m a results-driven Implementation Engineer with 3.6+ years of experience in the Telecom domain. I specialize in BSS/OSS software deployment, configuration, integration testing, and client-side support, helping global telecom clients achieve smooth go-lives.

In my recent role at 6D Technologies Pvt. Ltd., I deployed, configured, integrated, and maintained enterprise BSS/OSS applications across offshore delivery engagements. I executed integration, functional, performance, and regression testing for patches, upgrades, and hotfixes, and I managed defect lifecycle in Jira from logging through coordination with development teams.

As a SPOC, I guided customers through UAT, go-live, and post-live phases, while also monitoring production systems, identifying anomalies proactively, and providing 2nd and 3rd level technical support. I bring strong SDLC and Agile/Scrum collaboration habits—working with onshore and offshore teams in daily Scrum calls—and I’m committed to delivering zero-defect outcomes with clear client communication.

Experience

Work history, roles, and key accomplishments

DL

Implementation Engineer

6D Technologies Pvt. Ltd.

Feb 2021 - Aug 2024 (3 years 6 months)

Deployed, configured, and integrated enterprise BSS/OSS software across engagements, executing functional, regression, and performance testing for releases and hotfixes. Acted as client SPOC for UAT and go-live, including zero-defect go-live support, while providing 2nd/3rd level production troubleshooting and managing Jira defect lifecycles.

Education

Degrees, certifications, and relevant coursework

GM

GSSS Institute of Engineering and Technology for Women, Mysuru

Bachelor of Engineering (B.E.), Information Science & Engineering

Grade: CGPA: 8.0

Earned a B.E. in Information Science & Engineering from GSSS Institute of Engineering and Technology for Women, Mysuru (CGPA: 8.0).

MM

MMK & SDM Girls PU College, Mysuru

Pre-University Course (PUC), Pre-University

Grade: 91%

Completed the Pre-University Course (PUC) at MMK & SDM Girls PU College, Mysuru (91%).

SK

Sri Vasavi Vidya Kendra, Kollegal

SSLC, Secondary Education

Grade: 88%

Completed SSLC at Sri Vasavi Vidya Kendra, Kollegal (88%).

Tech stack

Software and tools used professionally

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