At Future Multimedia Training Institute, I managed daily center operations and handled student enquiries about courses and admissions. I also coordinated scheduling and communication between students and faculty.
I assisted with recruitment and other HR activities, maintained records and attendance, and organized creative events, workshops, and student activities. I built relationships with students to improve engagement and satisfaction.
At Insta Connects, I handled customer queries by phone, email, and chat, and resolved complaints. I recorded customer interactions using CRM tools and met response and resolution time targets.
