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Harsh Rajput

@harsh-rajput

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I build enterprise SaaS, payments, and AI products that improve operational efficiency.

India

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At Delhivery, I own ERP payout and partner platforms for 80,000+ riders and vendors, cutting validation from four days to three hours and delivering Rs. 30L+ in monthly cost savings. I also built vendor manpower management workflows that reduced HRBP workload by 60%.

Previously at American Express, I helped migrate an AI/ML deployment platform supporting 1,000+ use cases and $500M+ annual revenue to GCP. I launched no-code scoring and BERT-powered support experiences, and I’ve advised 12+ startups on product analytics, OKRs, and funnel optimization.

Experience

Work history, roles, and key accomplishments

Current

Product Manager

Current

Delhivery

Dec 2025 - Present (9 months)

Built a vendor manpower management platform and owns an end-to-end ERP payout portal for 80,000+ riders and vendors, reducing validation time and delivering significant cost savings.

Product Management ERP Vendor Management Workflow Optimization Cost Reduction Stakeholder Management Agile Scrum PRD文档撰写 User Stories

Current

Product Growth & Analytics Consultant

Current

Self Employed

Jun 2022 - Present (4 years 3 months)

Advised 12+ startups on defining OKRs and setting up product analytics dashboards, boosting user engagement and retention through funnel optimization.

Product Analytics Mixpanel PostHog OKR Definition Funnel Optimization User Engagement Retention

Assistant Product Manager

American Express

May 2023 - Nov 2025 (2 years 6 months)

Spearheaded migration of an AI/ML deployment platform to GCP and delivered a no-code XGBoost scoring journey, accelerating scoring speed and reducing deployment time.

Product Management AI ML GCP XGBoost UX Design No Code Stakeholder Management Data Quality Governance

Product Analyst

American Express

Nov 2021 - May 2023 (1 year 6 months)

Launched a BERT-powered chatbot reducing customer support response time from 1 day to 5 minutes, and automated monthly reporting using Python.

Product Analytics Python BERT Chatbot KPI Definition Report Automation UI UX Experiments

Education

Degrees, certifications, and relevant coursework

Delhi Technological University

Bachelor of Technology, Mechanical Engineering

2017 - 2021

Grade: 8.6 CGPA

Bachelor of Technology in Mechanical Engineering from Delhi Technological University (formerly Delhi College of Engineering), completed with a CGPA of 8.6.