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Harrish Bhela

@harrishbhela

Help desk specialist at Oak Creek Public Library troubleshooting patron computers, printers, databases, and network connections.

United States

Message

At Oak Creek Public Library, I assisted patrons with computer, printer, database, and public network connectivity issues. I also guided non-technical users through catalog software and other digital tools.

I organized and maintained physical inventory using the Dewey Decimal System, and documented catalog updates while performing systematic audits.

As a Lead Sales Associate at Abercrombie & Fitch - Hollister, I diagnosed hardware issues with store equipment and maintained data integrity across inventory, stock databases, and customer profiles.

I hold a B.S. in Information Systems from Marquette University, along with a Professional Diploma in UX Design and the IBM Cybersecurity Analyst and Google IT Support Professional certificates.

Experience

Work history, roles, and key accomplishments

Help Desk

Oak Creek Public Library

Jan 2021 - Jan 2026 (5 years)

Organized and maintained physical inventory of thousands of volumes using the Dewey Decimal System, ensuring rapid asset retrieval and flawless collection organization. Assisted patrons with troubleshooting computer, printer, database, and public network connectivity issues.

Dewey Decimal System Troubleshooting Customer Service Databases Network Connectivity Documentation Privacy Compliance

Lead Sales Associate

Abercrombie & Fitch - Hollister

Jan 2018 - Jan 2021 (3 years)

Diagnosed and fixed hardware issues with store equipment. Maintained 100% data integrity across digital inventory, stock databases, and customer profiles through systematic audits and CRM entry.

hardware troubleshooting Data Integrity CRM Inventory Management Customer Service SKU Systems Audit