Harriet Takyiwaa Effah
@harriettakyiwaaeffah
Confident individual passionate about quality assurance and communication.
What I'm looking for
I am a confident and driven individual with a passion for quality assurance and a strong desire to learn and grow in a challenging environment. My educational background includes a diploma from Insite Broadcasting College and a certificate from the Ghana Institute of Journalism, which has equipped me with excellent communication skills and the ability to relate effectively with diverse groups of people.
Throughout my career, I have gained valuable experience in customer service, sales, and media presentation. My roles at J. B. Wiafe Enterprise and Lixdof Multimedia have honed my skills in engaging with customers and presenting content effectively. I thrive in environments that challenge me and allow me to utilize my skills for mutual benefit, and I am eager to contribute positively to a dynamic organization.
Experience
Work history, roles, and key accomplishments
Customer Service
J. B. Wiafe Enterprise
Jan 2024 - Present (1 year 5 months)
Provided exceptional customer service, addressing inquiries and resolving issues to ensure customer satisfaction.
Presenter
Lixdof Multimedia (You Tube)
Jan 2023 - Jan 2024 (1 year)
Hosted and produced engaging content for a YouTube channel, enhancing viewer interaction and channel growth.
Sales Girl
Prynx City Barbering Shop
Jan 2022 - Jan 2023 (1 year)
Assisted customers with product selection and provided information on services, contributing to sales growth.
Promoter
Adonko Company Ltd
Jan 2021 - Jan 2022 (1 year)
Promoted products at events, engaging potential customers and increasing brand awareness.
Promoter
GMR Industries Ghana Ltd
Jan 2021 - Jan 2022 (1 year)
Engaged with customers to promote products and services, enhancing brand visibility and sales.
Sales Girl
Biadoo Cosmetics
Jan 2019 - Jan 2020 (1 year)
Provided customer service and assisted in sales of cosmetic products, ensuring a positive shopping experience.
Production Assistant
Vision 1 FM
Jan 2018 - Jan 2019 (1 year)
Assisted in the production of radio programs, ensuring smooth operations and effective communication.
Presenter
Atinka TV
Jan 2018 - Jan 2019 (1 year)
Presented a television series, engaging viewers and contributing to content development.
Education
Degrees, certifications, and relevant coursework
Insite Broadcasting College
Diploma, Broadcasting
2016 - 2017
Ghana Institute of Journalism
Certificate, Journalism
2015 - 2016
Pentecost Senior High
W.A.S.S.C.E, General Education
2013 - 2015
Humble Way Mission School
B.E.C.E, Basic Education
2008 - 2011
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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