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Harriet NjeriHN
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Harriet Njeri

@harrietnjeri

Organized administrative professional with over 6 years of experience.

Kenya
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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am an organized and dependable Administrative Professional with over 6 years of experience in providing high-quality administrative and customer support services across various environments, including academic institutions, hospitality, and fast-paced retail. My expertise lies in office coordination, records management, and frontline communication, which has allowed me to develop strong interpersonal skills and a commitment to delivering inclusive, client-centered services.

In my current role as an Administrative Assistant at St. James Dam School, I provide essential support to school leadership and staff, ensuring efficient operations. I manage sensitive records, prepare payroll data, and facilitate effective communication between parents, teachers, and administrative staff. My previous experience as a Front Office Attendant at Valentine Cake House and as a Crew Member at Burger King has further honed my customer service skills, enabling me to thrive in high-pressure environments while maintaining accuracy in financial transactions.

I am proficient in Microsoft Office Suite and data entry systems, and I am dedicated to providing outstanding customer experiences. I am fluent in both English and Kiswahili, which enhances my ability to communicate effectively with diverse clientele.

Experience

Work history, roles, and key accomplishments

SD
Current

Administrative Assistant

St. James Damschool

Jun 2021 - Present (4 years 4 months)

Provided comprehensive administrative support to school leadership, ensuring efficient daily operations and accurate payroll processing. Managed confidential staff and student records, organized meetings, and facilitated communication between parents, teachers, and staff.

VH

Front Office Attendant

Valentine Cake House

Apr 2020 - May 2021 (1 year 1 month)

Welcomed and directed customers, providing accurate product and service information while maintaining a professional reception area. Processed customer payments and managed POS system operations efficiently.

Education

Degrees, certifications, and relevant coursework

KD

Kenya Institute of Social Work and Community Development

Diploma, Social Work

Studied social work principles and practices, focusing on community development and support. Gained skills in client interaction, case management, and social welfare programs.

MS

Magnet High School

Kenya Certificate of Secondary Education, General Studies

Completed secondary education, focusing on a broad curriculum to prepare for higher education. Developed foundational knowledge across various subjects.

Tech stack

Software and tools used professionally

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Harriet Njeri - Administrative Assistant - St. James Damschool | Himalayas