Harriet Njeri
@harrietnjeri
Organized administrative professional with over 6 years of experience.
What I'm looking for
I am an organized and dependable Administrative Professional with over 6 years of experience in providing high-quality administrative and customer support services across various environments, including academic institutions, hospitality, and fast-paced retail. My expertise lies in office coordination, records management, and frontline communication, which has allowed me to develop strong interpersonal skills and a commitment to delivering inclusive, client-centered services.
In my current role as an Administrative Assistant at St. James Dam School, I provide essential support to school leadership and staff, ensuring efficient operations. I manage sensitive records, prepare payroll data, and facilitate effective communication between parents, teachers, and administrative staff. My previous experience as a Front Office Attendant at Valentine Cake House and as a Crew Member at Burger King has further honed my customer service skills, enabling me to thrive in high-pressure environments while maintaining accuracy in financial transactions.
I am proficient in Microsoft Office Suite and data entry systems, and I am dedicated to providing outstanding customer experiences. I am fluent in both English and Kiswahili, which enhances my ability to communicate effectively with diverse clientele.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
St. James Damschool
Jun 2021 - Present (4 years 4 months)
Provided comprehensive administrative support to school leadership, ensuring efficient daily operations and accurate payroll processing. Managed confidential staff and student records, organized meetings, and facilitated communication between parents, teachers, and staff.
Front Office Attendant
Valentine Cake House
Apr 2020 - May 2021 (1 year 1 month)
Welcomed and directed customers, providing accurate product and service information while maintaining a professional reception area. Processed customer payments and managed POS system operations efficiently.
Crew Member
Burger King Kenya
Feb 2017 - Nov 2019 (2 years 9 months)
Delivered excellent customer service in a fast-paced environment, managing orders and promoting product features. Handled various payment types accurately and ensured compliance with hygiene and safety standards.
Education
Degrees, certifications, and relevant coursework
Kenya Institute of Social Work and Community Development
Diploma, Social Work
Studied social work principles and practices, focusing on community development and support. Gained skills in client interaction, case management, and social welfare programs.
Magnet High School
Kenya Certificate of Secondary Education, General Studies
Completed secondary education, focusing on a broad curriculum to prepare for higher education. Developed foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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