Harlyn Lopera

I’m a customer-focused sales and technology specialist with 3+ years of experience delivering exceptional client experiences in high volume environments at T-Mobile. I increase customer satisfaction by providing personalized recommendations tailored to each customer’s unique needs, helping with device-related inquiries, account setups, and general questions about offerings.

I collaborate with team members to meet and exceed sales goals and performance targets, and I conduct thorough reviews of customer accounts to analyze information and provide solutions that align with customers’ objectives. I’m recognized for resolving complex technical issues, building lasting customer relationships, and exceeding individual sales and service goals—bringing bilingual English and Spanish communication to every interaction.