Hareena Khatwani
@hareenakhatwani
Experienced project manager with a strong background in IT operations.
What I'm looking for
I am a dedicated project manager with extensive experience in managing cross-functional teams and delivering successful projects across various industries. My journey began as an IT Monitoring Admin, where I honed my skills in maintaining system uptime and service reliability. Over the years, I transitioned into roles such as IT Operations Manager and Project Manager, where I directed IT operations and ensured compliance while leading process improvements.
At Pegasi Communications and White Digital Canvas, I successfully led end-to-end project execution, ensuring stakeholder satisfaction and timely delivery. My ability to adapt project scopes based on client feedback and implement Scrum methodologies has been instrumental in acquiring new accounts and enhancing team performance. I am passionate about continuous learning and thrive in environments that challenge my problem-solving skills and allow me to contribute positively to organizational goals.
Experience
Work history, roles, and key accomplishments
Project Manager
Pegasi Communications
May 2024 - Present (1 year 2 months)
At Pegasi Communications, I handled cross-functional project execution for multiple clients across various industries. I defined project scope, timelines, and deliverables while tracking progress through Jira.
Project Manager
White Digital Canvas
Oct 2023 - Apr 2024 (6 months)
At White Digital Canvas, I led end-to-end execution of client projects, ensuring on-time delivery and stakeholder satisfaction. I managed timelines, resources, and deliverables via Jira, making sure all initiatives launched within deadlines.
IT Operations Manager & Project Manager
LTIMindtree
Aug 2017 - Sep 2023 (6 years 1 month)
As an IT Operations Manager & Project Manager at LTIMindtree, I directed IT operations, ensuring infrastructure performance, compliance, and team coordination. I tracked project timelines, led process improvements, and streamlined reporting.
Incident Manager & PMO
LTIMindtree
Aug 2017 - Sep 2023 (6 years 1 month)
As an Incident Manager & PMO at LTIMindtree, I handled incident management across mission-critical systems and led 24/7 bridge calls. I monitored SLA performance, conducted root cause analysis (RCA), and improved escalation handling protocols.
IT Monitoring Admin
LTIMindtree
Aug 2017 - Sep 2023 (6 years 1 month)
As an IT Monitoring Admin at LTIMindtree, I maintained system uptime and service reliability across European client infrastructure. I led a five-member team to optimize server checks, alerts, and SLA reporting.
IT Business Analyst
LTIMindtree
Aug 2017 - Sep 2023 (6 years 1 month)
As an IT Business Analyst at LTIMindtree, I managed production department operations and ensured data integrity for Fusion-based workflows. I worked with stakeholders to define project parameters and supported documentation for ongoing IT initiatives.
Education
Degrees, certifications, and relevant coursework
NMIMS
Masters of Business Administration, Business Administration
Pursued a Master of Business Administration degree, focusing on advanced business principles and management strategies. Developed skills in leadership, strategic planning, and organizational management.
Jai Hind College
Bachelor of Science, Information Technology
Completed a Bachelor of Science in Information Technology, gaining foundational knowledge in IT systems and applications. Focused on core concepts of information technology and their practical implementation.
Friends Junior College
H.S.C Board Examination, General Studies
Completed the Higher Secondary Certificate Board Examination. Focused on preparing for higher education.
St.Mary’s Convent High School
S.S.C Board Examination, General Studies
Completed the Secondary School Certificate Board Examination. Focused on foundational academic subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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