Hardeep Songra

I’m a results-driven Revenue Cycle Management (RCM) professional with 3+ years of healthcare billing operations experience across medical, dental, and vision domains. I focus on improving claim outcomes by strengthening AR follow-up, denial management, and end-to-end revenue cycle workflows.

In my current work, I manage end-to-end billing operations for medical, dental, and vision claims while ensuring high accuracy and compliance. I handle insurance verification, charge entry, payment posting, and AR follow-ups across multiple payer systems.

I’ve demonstrated measurable impact by reducing claim denials by 25% through proactive follow-ups, root cause analysis, and appeals handling. I also monitor daily performance and use KPI insights to improve turnaround time and claim quality.

I’m known for collaborating cross-functionally to resolve billing discrepancies, payer issues, and system-related challenges, while maintaining HIPAA guidelines and internal quality benchmarks. I mentor junior staff and aspire to step into an RCM Supervisor role with a patient-focused mindset.