Open to opportunities

Rajat Singh

@rajatsingh3

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Dedicated healthcare professional with 5+ years in Revenue Cycle Management.

India

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What I'm looking for

I am looking for a role that offers opportunities for growth, a collaborative team environment, and the chance to make a significant impact in healthcare operations.

I am a highly motivated professional with over 5 years of experience in the healthcare industry, specializing in Revenue Cycle Management (RCM) and billing processes. Currently, I serve as an Assistant Team Lead at Jorie Healthcare, where I manage a team of 40 individuals, focusing on optimizing accounts receivable and reducing denials. My expertise lies in process improvement, training, and client relationship management, ensuring operational efficiency and high-quality service delivery.

Throughout my career, I have demonstrated a strong ability to lead teams and improve processes. I have successfully reduced claim denial rates by 20% and increased clean claims submitted by 15% through effective claim editing and follow-up. My commitment to quality and productivity drives me to continuously learn and adapt, fostering strong relationships with clients and ensuring their satisfaction. I am passionate about leveraging my skills in MS Excel, Power BI, and various billing software systems to enhance operational outcomes.

Experience

Work history, roles, and key accomplishments

Assistant Team Lead

Jorie Healthcare

Mar 2024 - May 2025 (1 year 2 months)

Managed a 40-person team in Radiology billing, leading Monthly and Quarterly Business Reviews (MBR/QBR) focused on pending claims, process quality, and production metrics. Specialized in contingency billing for Dr. SimonMed Imaging, aging inventory analysis, and implementing root cause analysis (RCA) to reduce denials.

Team Management Accounts Receivable Denial Management Client Relationship Management Process Improvement MS Excel Power BI Epic

Subject Matter Expert

Jorie Healthcare

Dec 2020 - Mar 2024 (3 years 3 months)

Managed 20 FTEs, focusing on team structuring, client reporting, and improving production quality across four specialties: Medical, Optometry, Behavioral, and Dental. Successfully reduced claim denial rates by 20% through effective claim editing and follow-up with insurance companies.

Team Leadership Quality Improvement Claim Edits Revenue Cycle Management A R Follow Up Process Improvement GGastro Brightree

Process Associate

Jorie Healthcare

Oct 2019 - Dec 2020 (1 year 2 months)

Provided billing services for Laboratory billing, working with multiple clients and managing AR denials. Prepared and presented various status reports, including Quality and Denials reports.

Laboratory Billing Accounts Receivable Denial Management Client Management Status Reporting Data Analysis

Process Associate

Knack Global Pvt Ltd

Aug 2018 - Feb 2019 (6 months)

Provided billing services for Durable Medical billing, working with multiple clients on AR charges and denials. Audited Appeals packets and forwarded them to payors for processing, and prepared various status reports for senior management.

Accounts Receivable Denial Management Appeals Status Reporting