Hanna WillsonHW
Open to opportunities

Hanna Willson

@hannawillson

Goal-driven leader with 8+ years in customer service and operations.

United States

What I'm looking for

I am looking for a role that values process improvement and team collaboration.

I am a goal-driven, process excellence leader with over 8 years of experience in customer service and warehouse operations. My career has been marked by a commitment to excellence, demonstrated through my ability to manage multiple tasks with minimal errors while maintaining a strong work ethic. I thrive in high-pressure environments, ensuring that operations run smoothly and efficiently.

In my most recent role as Inventory Control Supervisor at Quiet Logistics, I successfully oversaw all inventory transactions for multiple clients, managed a team of 20 associates, and ensured that cycle count completion was met with 100% accuracy. My leadership skills were further showcased as I created operational training SOPs and implemented procedures that improved overall efficiency. I am passionate about fostering a collaborative team environment and am dedicated to achieving operational excellence.

Throughout my career, I have consistently demonstrated my ability to communicate effectively, manage performance, and resolve issues promptly. I am excited to bring my expertise in inventory management and team leadership to a new opportunity where I can contribute to the success of the organization.

Experience

Work history, roles, and key accomplishments

QL

Inventory Control Supervisor

Quiet Logistics

Mar 2023 - Present (2 years 3 months)

Oversaw all inventory transactions for multiple clients and managed a team of 20 associates independently. Tracked and planned labor hours, ensured 100% accuracy in cycle count completion, and performed quality audits on shipments.

QL

Warehouse Associate

Quiet Logistics

Dec 2020 - Present (4 years 6 months)

Picked and packed over 100,000 orders using RF scanners and 6Rivers Chuckbots, performing quarterly cycle counts. Efficiently packed orders with accuracy and quality controlled inbound/outbound inventory.

CK

Customer Service Representative

Circle K

Oct 2017 - Present (7 years 8 months)

Promptly assisted customers and managed POS systems, supervising store cash handling and inventory control. Assisted customers with lottery purchases and maintained gas pumps.

JD

Cashier/Baker

Jack's Donuts

Oct 2014 - Present (10 years 8 months)

Baked and decorated donuts, ensuring all baked products met company standards. Prepared and distributed coffee/smoothies, fulfilled customer orders, and managed inventory control.

Education

Degrees, certifications, and relevant coursework

CS

Carmel High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge and skills across various subjects.

Tech stack

Software and tools used professionally

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Hanna Willson - Inventory Control Supervisor - Quiet Logistics | Himalayas