Himalayas logo
HK
Open to opportunities

Hannaliz Kalaw

@hannalizkalaw

I am a customer service professional and virtual assistant for bookings.

Philippines
Message

What I'm looking for

I seek a remote or hybrid customer-facing role using my booking, purchasing, and customer service skills, with supportive culture and clear opportunities for professional growth.

I am a hardworking customer-focused professional with experience across radio broadcasting, hospitality, sales, and remote administrative support. I take pride in entertaining and engaging audiences as a former radio DJ while delivering clear, friendly communication in every customer interaction.

I have worked as a booking agent, outbound customer representative, Globe agent, and most recently as a virtual assistant handling ticket purchasing for events—roles that strengthened my organization, attention to detail, and ability to meet strict deadlines. I have also been recognized with certificates for sales training, lead generation (average score 90.25), and a certificate of appreciation for dedication and resilience at work.

I speak English, Filipino, Waray-Waray and basic Korean, and have academic background in civil engineering and elementary education studies. I am seeking a challenging position where I can apply my customer service, bookings and purchasing skills while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

PR

Virtual Assistant

Purchasing Remote

Apr 2024 - Present (1 year 5 months)

Responsible for purchasing tickets for a variety of concerts and events. Required strong organizational skills, attention to detail, and the ability to work efficiently under deadlines.

BA

Agent

Booking Agent

Sep 2018 - Present (7 years)

Managed business air travel for clients, acting as a key ally in ensuring smooth business trips. Focused on efficient flight booking and travel arrangements.

CS

Service Crew

Catering Services

Mar 2017 - Present (8 years 6 months)

Loaded and unloaded plates, silverware, and other service equipment. Served courses, cleared dishware, and ensured guests' dining needs were met.

RD

Disc Jockey

Radio DJ

Jul 2015 - Present (10 years 2 months)

Played a valuable role in entertaining listeners and keeping them engaged with the radio station. Chose appropriate music for the audience and talked to listeners to create a connection between the station and its listeners.

Education

Degrees, certifications, and relevant coursework

SU

Samar State University

Bachelor of Elementary Education, Elementary Education

2016 - 2016

Completed one semester of Bachelor of Elementary Education at Samar State University. Gained initial insights into educational theories and practices.

SU

Samar State University

Bachelor of Science, Civil Engineering

2015 - 2016

Undertook studies in Civil Engineering at Samar State University. Focused on the principles and applications of civil engineering.

SS

Samar National School

Not applicable, General Studies

2011 - 2015

Attended Samar National School for secondary education. Developed a broad understanding across various subjects.

CS

Catbalogan 1 Central Elementary School

Not applicable, General Studies

2005 - 2011

Completed primary education at Catbalogan 1 Central Elementary School. Gained foundational knowledge and skills during this period.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Hannaliz Kalaw - Virtual Assistant - Purchasing Remote | Himalayas