Hannah Wynn

I am a customer success and account management professional with extensive experience supporting high-volume clinical and laboratory clients. I graduated summa cum laude from the University of Montevallo with dual B.S. degrees in Psychology and Sociology and a 3.99 GPA.

At Molecular Designs/Streamline Scientific I managed end-to-end ordering for specialized reagents, oversaw a 90-client portfolio, and consistently met monthly revenue targets while achieving a 98% client satisfaction rate. I also reported laboratory results to state public health departments and supported complex client onboarding and regulatory processes.

My background includes hands-on laboratory accessioning where I implemented FIFO workflows to improve turnaround and sample stability during peak demand, and earlier experience evaluating search engine relevance under strict quality controls. I am proficient with HubSpot, Salesforce, NetSuite, COPIA, Harvest, Monday.com, Asana, and the Microsoft Office Suite.

I bring analytical problem-solving, strong time-management from over a decade of hybrid and remote work, and adaptability to assume new responsibilities that support team and organizational goals.