Open to opportunities

Hannah User

@hannahuser2

Message

Proactive employee with over 5 years of customer service experience.

United States

Message

What I'm looking for

I am looking for a role that challenges me and allows for growth in a supportive environment.

I am a proactive employee with over five years of customer service experience, currently working as a Storekeeper I at Virginia Beach City Parks and Recreation. My role involves inventory tracking, documentation, and ensuring the accuracy of incoming materials. I take pride in my strong work ethic and adaptability, which allow me to excel in fast-paced environments.

Throughout my career, I have developed exceptional interpersonal skills and a keen ability to work effectively unsupervised. I have successfully coordinated the receipt of materials for various educational programs, maintained ideal inventory levels, and provided backup assistance for front desk staff. My experience also includes roles as a Sales Associate and Support Staff Substitute, where I honed my customer service skills and contributed to positive learning environments.

Experience

Work history, roles, and key accomplishments

Current

Storekeeper I

Current

Virginia Beach City Parks and Recreation

Feb 2024 - Present (1 year 4 months)

Responsible for inventory tracking, documentation, and coordinating the receipt of incoming materials. Ensured accuracy of items received and assisted in purchasing supplies for various programs. Maintained ideal inventory levels and provided backup assistance for front desk staff.

Inventory Management Documentation Data Entry Quality Control Customer Service Auditing Reporting

Sales Associate

Navy Exchange Service Command

Feb 2023 - Oct 2023 (8 months)

Engaged customers by greeting them, responding to inquiries, and providing outstanding service. Maintained awareness in assigned areas to deter theft and processed transactions using a point-of-sale system.

Customer Engagement Point of Sale Product Knowledge Communication Team Collaboration Sales Goals Customer Service

Support Staff Substitute

Geneva City School District

May 2019 - Jun 2019 (1 month)

Assisted teachers with classroom management and document coordination. Followed directions to complete paperwork and data entry, enhancing classroom efficiency through streamlined processes.

Classroom Management Data Entry Communication Teamwork Problem Solving Time Management

Part-time Cashier

Walmart

Apr 2019 - May 2019 (1 month)

Processed sales transactions, maintained change denominations, and answered customer inquiries. Collaborated with team members to meet sales goals and handled returns and exchanges efficiently.