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Hannah Redmond

@hannahredmond

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Senior Event Coordinator managing international, VIP programs generating revenue over $1M.

United States

Message

At Smithbucklin, I lead planning and execution for national and international events across EMEA, APAC, LATAM, and North America. I manage concurrent programs with 150–2,500+ attendees and own budgets, forecasting, and financial reconciliation for programs exceeding $1M.

I serve as the primary contact for VIP clients and executive stakeholders, translating business objectives into event strategy and execution. I also develop sponsorship strategies and fulfillment programs generating up to $1M.

I have a background in the creative arts which brings a cutting edge, innovative perspective to event strategy and design.

Experience

Work history, roles, and key accomplishments

Current

Senior Event Coordinator

Current

Smithbucklin

Feb 2022 - Present (4 years 8 months)

Lead end-to-end planning and execution of national and international events for 150–2,500+ attendees, managing budgets exceeding $1M and developing sponsorship strategies generating up to $1M. Oversee cross-functional teams, vendor negotiations, and onsite operations across multiple time zones.

Event Planning Budget Management Vendor Management Sponsorship Strategy Cross functional Leadership International Events Destination Management Company Sustainability Cvent Salesforce Microsoft Office Google Workspace

Office & Operations Manager

Ever Restaurant Group

Jul 2020 - Feb 2022 (1 year 7 months)

Supported operations for a luxury hospitality group, managing guest relations, personnel, and administrative functions. Coordinated private events and large-scale dining experiences, and handled HR functions including employee relations and benefits administration.

Hospitality Management Event Coordination HR Administration Executive Support Guest Relations Operations Management

Certified Dance Instructor

Arthur Murray Dance Centers

Sep 2019 - Mar 2020 (6 months)

Delivered personalized dance instruction to a diverse client base, tracking progress and maintaining strong relationships. Managed individual sales goals and contributed to studio marketing initiatives including social media and special events.

Dance Instruction Customer Relationship Management Sales Marketing Social Media

Assistant Ticket Services Manager

Goodman Theatre

Feb 2018 - Sep 2019 (1 year 7 months)

Managed front-line customer service operations for a major performing arts organization, including high-volume performances and special events. Acted as key point of contact during live events, collaborated with Marketing and Development teams, and supervised staff.

Customer Service Event Operations Staff Supervision Audience Engagement Marketing Collaboration

Outbound Sales Shift Supervisor

Goodman Theatre

Jan 2016 - Feb 2018 (2 years 1 month)

Led a sales and fundraising team within a high-volume call center for a major nonprofit organization. Oversaw performance tracking, employee training, and customer account management, and provided technical troubleshooting.

Sales Management Fundraising Team Leadership Performance Monitoring Account Management