Hannah Makhambera
@hannahmakhambera
Administrative assistant and sales professional with 3+ years driving stakeholder communication and day-to-day operational efficiency.
MalawiWhat I'm looking for
I’m a dedicated, proactive professional with a strong passion for the business environment, investing continuously in self-improvement while adding value to the organizations I support. With over 3 years’ experience across administration, sales, and marketing, I focus on organized execution, clear communication, and dependable follow-through.
Since Dec 2021, I’ve worked as an Administrative Assistant to the Managing Director at Simama Group of Companies. I manage calendar and travel logistics, coordinate meetings, serve as a primary point of contact for internal and external stakeholders, and maintain up-to-date filing systems for accessibility and confidentiality. I also support special projects, conduct research and reporting, and perform basic bookkeeping tasks and accounts as assigned.
Before that, I strengthened my customer-facing and commercial skills at Airtel Malawi Limited (Customer Service and Sales Representative, July 2019–Dec 2021), where I handled complaints, delivered product presentations, trained colleagues in report writing, prepared daily sales reports in DP, and supported monthly reconciliation. Earlier roles as Sales and Marketing Officer and Sales Agent reinforced my abilities in product presentations, procurement support, stock taking, and achieving consistent daily performance.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Simama Group of Companies
Dec 2021 - Present (4 years 6 months)
Planned and organized the Managing Director’s day-to-day office activities by managing calendars, coordinating meetings, and handling travel logistics and expenses. Served as primary point of contact for stakeholders and maintained confidential electronic and hard-copy filing systems.
Customer Service and Sales Rep
Airtel Malawi Limited
Jul 2019 - Dec 2021 (2 years 5 months)
Provided customer service and supported sales by presenting products, handling orders and complaints, and managing sales transactions and reconciliations. Prepared daily branch sales reports using the Distributor Portal and supported stock monitoring and procurement.
Sales and Marketing Officer
The Marketing Minds (TMMs)
Jan 2019 - Jul 2019 (6 months)
Managed sales and marketing activities by delivering product presentations, conducting advertising, and identifying market niches through research. Prepared accounting reports and handled daily sales cash balancing and customer orders.
Sales Agent
Blue Sky Investments
Jan 2018 - Oct 2018 (9 months)
Supported product marketing and sales by conducting presentations, managing sales transactions (including banking), and providing customer service by resolving orders and complaints. Produced accounting statements and performed stock taking and reporting for sales operations.
Cell Leader
Raised For a Purpose Ministries
Jan 2016 - Jan 2018 (2 years)
Led a cell team to drive growth in both quantity and quality of cell members. Managed team leadership responsibilities to support participation and development within the cell group.
Education
Degrees, certifications, and relevant coursework
Exploits University
Bachelor of Business Administration, Business Administration
Grade: Credit
Earned a Bachelor of Business Administration (credit) from Exploits University in 2019.
Tech stack
Software and tools used professionally
Availability
Location
MalawiAuthorized to work in
Job categories
Skills
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