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Hannah Dilly

@hannahdilly

Client Education Trainer passionate about effective training and communication.

United Kingdom
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What I'm looking for

I am looking for a role that allows me to leverage my training expertise in a dynamic environment, fostering growth and collaboration.

As a dedicated Client Education Trainer at Bank of America, I excel in organizing and conducting training sessions that empower clients and enhance their understanding of our products. My role involves not only scheduling and preparing for these sessions but also creating engaging learning materials that cater to diverse audiences. I take pride in my ability to manage both internal and external training requests, ensuring that every participant receives the support they need to succeed.

Previously, I served as a Diamond Support and Recognition Specialist at Young Living Europe, where I was the first point of contact for VIP business partners across the EMEA region. My responsibilities included localizing content for German-speaking partners and managing communication through various channels. This experience honed my skills in project management and client relations, allowing me to thrive in fast-paced environments.

With a background in education and a passion for continuous learning, I am committed to personal development and eager to embrace new challenges. My proficiency in both English and German enables me to connect with a wide range of clients, fostering an inclusive and supportive training atmosphere.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

FE

Friedrich-Alexander-University, Erlangen-Nürnberg

Studies of Education and English/Art/German, Education and Languages/Arts

2015 - 2019

Undertook studies in Education, English, Art, and German. This comprehensive program provided a strong foundation in pedagogical methods and various academic disciplines.

WG

Willstätter Gymnasium

A-levels, General Studies

2006 - 2014

Completed secondary education, achieving A-levels. This period focused on a broad curriculum to prepare for higher education.

Tech stack

Software and tools used professionally

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Hannah Dilly - Client Education Trainer - Bank of America | Himalayas