Open to opportunities

Haneen Almomani

@haneenalmomani

Message

I manage patient documentation and create clear, consumer-facing technical reports.

United States

Message

What I'm looking for

I'm looking for work where I can apply documentation, writing, research, and administrative support skills while continuing to learn new roles and contribute to clear, reliable processes.

At WellMed Medical Management (Optum), I manage high volumes of patient documentation, update patient profiles and authorizations, and coordinate with facilities to confirm patient status.

I resolve failed fax workflows, maintain contact information across databases, build authorizations for the NaviHealth team, and create training job aids for new hires.

Previously, I converted raw data into consumer-facing reports for a Houston fall-safety manufacturer through Aerotek Engineering, while building document templates and working with OSHA and ANSI regulations.

I also bring professional writing, editing, research, graphic design, and administrative support experience, including launching Desiderium Designs LLC and developing its branding, website, SEO, and supplier research.

Experience

Work history, roles, and key accomplishments

Current

Care Team Associate

Current

Wellmed Medical Management (Optum)

Oct 2023 - Present (3 years)

Managed large volumes of patient documentation, uploaded documents to patient profiles, and communicated with facilities to verify patient status. Created training job aids and built authorizations for the Navihealth team.

Documentation Medical Terminology Customer Service Training Databases Communication Skills

Substitute Teacher

Katy ISD

Sep 2021 - Dec 2022 (1 year 3 months)

Assisted students with class material and maintained accountability for student safety and location. Covered classes in any department as needed and used interactive methods to engage students.

Classroom Management Communication Skills Adaptability Student Engagement

Technical Writer

Aerotek

Apr 2019 - Jul 2019 (3 months)

Created consumer-facing reports and converted raw data into accessible documents. Designed templates and maintained files in SharePoint, while familiarizing with OSHA and ANSI regulations.

Technical Writer OSHA ANSI SharePoint Document Design VPN

Cashier (Seasonal)

Michael's Stores

Sep 2013 - Jan 2014 (4 months)

Assisted customers with monetary transactions in a craft supply chain.

Customer Service Cash Handling

Freelance Editor

Private Client

Jan 2011 - Jan 2013 (2 years)

Edited a doctoral dissertation for a Ph.D. candidate, providing extensive grammar, spelling, punctuation, and linguistic editing throughout the writing process.

Editing Grammar Spelling Punctuation Linguistics