Open to opportunities

Hamza Shah

@hamzashah

Techno-functional Dynamics 365 architect with 10+ years designing scalable CRM, Business Central, and Power Platform solutions.

United States

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What I'm looking for

I’m looking for a role where I can lead end-to-end Dynamics 365 and Power Platform architecture—balancing technical delivery, governance, and business process alignment through integrations, data migration, and scalable automation.

I’m a Dynamics 365 techno-functional architect with 10+ years of progressive experience, moving from junior developer to senior architect. I specialize in CRM, Business Central, and Power Platform, combining hands-on development with a strong understanding of business processes.

In my current role as a Dynamics 365 Techno-Functional Architect, I lead end-to-end Dynamics 365 solutions across CRM, F&O, BC, and Power Platform. I design solution architecture, data models, and cross-module integrations using Dual-write, Azure Logic Apps, REST APIs, and custom connectors.

I also oversee custom development across AL, X++, C#, plugins, workflows, and JavaScript. I implement Power BI dashboards and Power Automate workflows to deliver operational insights and automate processes, while defining technical governance, environment strategy, and DevOps CI/CD pipelines.

Previously, I architected F&O and Business Central modules, led cross-module integrations and custom extensions, and managed data migration and ETL using Data Management Framework, KingswaySoft, and SSIS. I’ve customized CRM modules with plugins, workflows, business rules, and JavaScript, integrated systems via REST APIs, Azure Service Bus, and Logic Apps, and contributed to requirement gathering, solution workshops, and end-user training.

Experience

Work history, roles, and key accomplishments

Current

Dynamics 365 Techno-Functional Architect

Current

DynaTech Systems

Jan 2024 - Present (2 years 6 months)

Lead end-to-end Dynamics 365 solutions across CRM, F&O, Business Central, and Power Platform. Own solution architecture, data models, integrations, custom development, Power BI/Power Automate, and technical governance.

Dynamics 365 CRM Dynamics 365 Finance & Operations Dynamics 365 Business Central Power Platform Solution Architecture Data Modeling Azure Logic Apps REST APIs C AL C#Plugins Workflow Management JavaScript Power BI Power Automate Technical Governance Environment Strategy Data Migration

Dynamics 365 Technical Lead

Dexpro Dynamics

Jun 2021 - Dec 2023 (2 years 6 months)

Architected Dynamics 365 F&O and Business Central modules including Finance, SCM, Procurement, Inventory, and Production. Led cross-module integrations, custom extensions, and data migration/ETL; mentored developers and defined solution design standards.

Dynamics 365 Finance Dynamics F&SCM Dynamics 365 Custom Extensions Data Migration ETL Kingswaysoft SSIS Design Standards Mentorship

Dynamics 365 Senior Developer

Hitachi Solutions America

Mar 2018 - May 2021 (3 years 2 months)

Customized Dynamics 365 CRM modules (Sales, Marketing, Customer Service, Field Service) using plugins, workflows, business rules, and JavaScript. Built integrations via REST APIs, Azure Service Bus, and Logic Apps and developed reports/dashboards with Power BI and SSRS.

Dynamics 365 CRM Sales Marketing Customer Service Field Services Plugins Workflow Management Business Rules JavaScript REST APIs Azure Service Bus Azure Logic Apps Power BI

Dynamics 365 Developer

Arctic IT

Feb 2014 - Feb 2018 (4 years)

Developed custom workflows, extensions, and automation for early Dynamics 365 CRM and F&O modules. Supported ERP/CRM integrations, security configuration and environment setup, and participated in troubleshooting, testing, and deployment.