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Hammad Ghafoor

@hammadghafoor

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Microsoft Dynamics 365 architect delivering CRM, ERP, and Power Platform solutions.

United States

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What I'm looking for

I seek senior architecture or technical leadership roles where I can design and deliver end-to-end D365 and Power Platform solutions, drive integrations and ALM best practices, and achieve measurable business impact in collaborative, outcome-focused teams.

I am a Microsoft Dynamics 365 Architect with 12+ years delivering enterprise-scale CRM, ERP, and Power Platform solutions across industries including manufacturing, financial services, retail, and telecommunications.

I architect and lead full-lifecycle implementations spanning D365 Customer Engagement, Sales, Customer Service, Finance & Operations, and Business Central, combining hands-on development (X++, AL, C#) with data modeling and Azure integrations.

I have delivered large-scale migrations and multi-legal-entity rollouts, reduced case resolution times by 35%, and automated processes to save clients 10,000+ annual hours while building reusable accelerators that cut build time by ~40%.

I act as a trusted advisor to C-suite stakeholders and delivery teams, govern ALM and CI/CD best practices, and prioritize measurable business outcomes through robust architecture, integrations, and operational optimization.

Experience

Work history, roles, and key accomplishments

Microsoft Dynamics 365 Architect

Concentrix

Feb 2025 - Jan 2026 (11 months)

Led end-to-end architecture and delivery of enterprise D365 CRM, F&O, Business Central, and Power Platform solutions for large US clients, reducing average case resolution time by 35% and delivering a 180,000-user CE migration with zero critical post-go-live defects.

Dynamics 365 CE Power Platform Azure Logic Apps Power Virtual Agents

Dynamics 365 Solutions Lead

Bladefin Technologies

Jan 2021 - Jan 2025 (4 years)

Served as hands-on lead for 10+ full-lifecycle D365 implementations across CRM, F&O, Business Central, and Power Platform, delivering X++/AL extensions, Azure Data Factory migrations, and integrations that migrated 500K+ records with zero data loss.

X++C AL Azure Data Factory Power Platform Integration Azure

Dynamics 365 Solution Architect

Mavericks United

Jan 2019 - Dec 2021 (2 years 11 months)

Architected and delivered D365 CRM and ERP solutions (Sales, Customer Service, F&O, Business Central) for manufacturing and distribution clients, leading data migrations and Power BI reporting to provide real-time BI for sales and finance stakeholders.

Power BI Data Migration SSIS Kingswaysoft Solution Architecture

Dynamics 365 Specialist Engineer

Inosol

Jan 2017 - Dec 2018 (1 year 11 months)

Contributed functional and technical implementations for Dynamics CRM and AX/D365 F&O including CRM customizations, ERP finance configurations, and custom plugins and SSRS reports for SMB clients.

Dynamics 365 X++Power Automate Integration

D365 CRM & ERP Integration Developer

System Limited

Jan 2013 - Dec 2016 (3 years 11 months)

Built foundational CRM and ERP integrations and custom adapters, delivered Dynamics NAV/AX and CRM configurations, and supported user training across multiple full-lifecycle implementations.

SSIS Power BI Data Migration

Education

Degrees, certifications, and relevant coursework

Virtual University of Pakistan

Bachelor of Science, Computer Science / Information Technology

2012 - 2016

Completed a Bachelor of Science in Computer Science / Information Technology while beginning professional work in 2013; program covered core CS and IT subjects relevant to software and systems development.