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Hammad Wali

@hammadwali

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Senior Dynamics 365 CRM Consultant and AI Specialist.

Pakistan

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What I'm looking for

I am looking for a remote role that values innovation and collaboration, offering opportunities for professional growth.

I am a results-driven Senior Dynamics 365 CRM Consultant and AI Specialist with over 4 years of experience in designing, implementing, and managing enterprise-level Microsoft Dynamics 365 CRM solutions. My expertise lies in Power Platform, Azure OpenAI, and integrating automation within business processes. I have a proven track record of leading development teams, collaborating with stakeholders, and delivering high-quality CRM solutions that enhance operational efficiency and user experience.

Throughout my career, I have been recognized for my contributions, receiving awards such as the First Mover in Artificial Intelligence 2025 and Rising Star of the Year 2024 from Scaleable Solutions. I have successfully led teams in the delivery of large-scale projects, provided expert consultancy on Dynamics 365 implementations, and developed innovative solutions that streamline compliance and risk management processes. I am now seeking a remote opportunity to leverage my expertise in a global environment.

Experience

Work history, roles, and key accomplishments

Current

Sr. Dynamics 365 CRM Consultant

Current

Scaleable Solutions

Jan 2023 - Present (3 years 5 months)

Designed and developed enterprise-scale Dynamics 365 and Power Platform solutions. Integrated Microsoft Azure OpenAI with Dynamics 365 for AI-driven automation. Led end-to-end implementation of CRM solutions, including D365 Add-ons and Portals.

Microsoft Dynamics 365 Power Platform CRM Solutions Automation Team Leadership Technical Consulting Agile

Dynamics 365 CRM Consultant & Developer

Voltek IT

Jan 2022 - Apr 2023 (1 year 3 months)

Provided L3 support for Microsoft Dynamics 365. Automated CRM processes, including email marketing, ticketing, and approvals. Developed custom web resources, plugins, and Power Automate workflows.

Microsoft Dynamics 365 Marketing Automation Web Resources Power Automate Technical Support Email Marketing Ticketing Systems

Web Developer

M3N Technologies

Jun 2021 - Jan 2023 (1 year 7 months)

Developed and maintained production websites for CashPass Network. Implemented ASP.NET MVC-based applications with SQL Server backend. Integrated REST APIs and created custom data visualization tools.

ASP.NET MVC SQL Server REST APIs Web Development Data Visualization Bootstrap jQuery Object Oriented Programming

Microsoft Dynamics 365 Associate Consultant

Scaleable Solutions

Sep 2020 - Jan 2022 (1 year 4 months)

Developed D365 Add-ons and automated CRM workflows. Customized Microsoft Dynamics 365 for sales and service modules.

Microsoft Dynamics 365 Workflows D365 Add Ons Sales Modules Customer Service Modules Automation

Education

Degrees, certifications, and relevant coursework

COMSATS University Islamabad

Bachelor of Science, Computer Science

2016 - 2020

Bachelor of Science in Computer Science program focused on developing a solid foundation in computer science principles, programming, and software development. Engaged in various projects that enhanced practical skills in technology and problem-solving.