At Mavericks United, I design and automate Dynamics 365 workflows using Power Automate and HTTP connectors, connecting external systems to sales and approval processes.
I resolved mileage calculation issues in Dynamics 365 Field Service by refactoring custom logic and implementing plugin-based enhancements, reducing manual intervention and stabilizing a critical process.
I manage ALM across Dev, Pre-Prod, and Prod environments and led solution deployments. I also implemented Azure DevOps CI/CD pipelines that improved deployment efficiency by 50%.
I automated Field Service scheduling and booking, and developed a PCF-based address validation solution using a third-party service. My work spans Dynamics 365 customization, Power Platform development, integrations, and deployment practices.

