Open to opportunities

Syed Arhum

@syedarhum

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Dedicated Functional Consultant with expertise in Dynamics 365 and Power Platform.

Pakistan

Message

What I'm looking for

I am looking for opportunities to work in innovative environments that value collaboration and creativity, where I can leverage my skills in CRM solutions and business automation.

I am a dedicated Functional Consultant with over 4 years of experience in delivering end-to-end solutions for complex business challenges. My proficiency in Power Platform and Dynamics 365 CE allows me to effectively address client needs, from requirement gathering to user training. I thrive in high-performing teams and am passionate about contributing to innovative projects.

Throughout my career, I have successfully collaborated with stakeholders to define objectives and gather comprehensive requirements for CRM solutions. My strong communication skills enable me to interact effectively with teams and clients, ensuring smooth project delivery. I have a proven track record of developing functional specifications, leading user training sessions, and providing ongoing support to maximize system utilization.

Experience

Work history, roles, and key accomplishments

Current

Functional Consultant

Current

Mazik Global Inc

Jan 2024 - Present (1 year 7 months)

Prepared comprehensive business requirement documents, led sign-off processes, and crafted user stories and acceptance criteria. Partnered with business stakeholders to define objectives and gather comprehensive requirements for CRM solution development.

Power Platform Dynamics 365 Business Requirements Document User Stories QA Testing

Functional Consultant

Imperium Dynamics

Mar 2022 - Present (3 years 5 months)

Translated requirements into functional specifications and design documents for seamless implementation. Collaborated with business stakeholders to understand objectives and gather detailed requirements for CRM solutions.

Canvas Apps Microsoft Dynamics 365 Azure DevOps

Business Analyst

Treehouse ExaTex

Feb 2021 - Present (4 years 6 months)

Developed Functional Specific Documents (FSDs) for Power BI Reports/Dashboards. Conducted Business requirement gathering sessions for multiple projects.

Power BI Requirement gathering Agile Development

Education

Degrees, certifications, and relevant coursework

IBA Karachi

Bachelor in Business Administration, Business Administration

2017 - 2021

Completed a Bachelor in Business Administration, gaining foundational knowledge in business principles and practices. Developed skills in various aspects of business management and operations.