I'm leading enterprise IT and operational transformation initiatives at GXO Logistics, including Autonomous Mobile Robot deployments, warehouse automation, SAP/WMS/ERP/TMS integrations, and Power BI analytics. My work has delivered 15–25% improvements in operational efficiency, inventory accuracy, and labor productivity.
Previously, I led Independence Blue Cross's enterprise EDI gateway migration, managing budgets up to $100M and delivering EDI X12, HL7, API, and Epic integrations. I’ve also led behavioral-health transformation at Blue Shield of California and nationwide modernization, compliance, and data-governance programs at UnitedHealth Group.
Across Kaiser Permanente, J.F. Shea, Word & Brown, HSBC, Adobe, and AT&T, I’ve delivered claims recovery systems, environmental-compliance platforms, health insurance marketplaces, online banking enhancements, enterprise data warehouses, and sales forecasting portals.
I bring 15+ years of experience building governance, translating business needs into scalable solutions, and guiding cross-functional teams through Agile, Waterfall, and hybrid delivery. I’m PMP-certified, a Certified ScrumMaster, and a Six Sigma Black Belt with an MBA.
