At PBS Systems Inc., I positioned software releases and features for automotive dealerships and designed engagement playbooks that lifted product adoption 30% in six months.
I built a certification and enablement program from scratch, raising product proficiency by about 40% and reducing support tickets by 25%. A peer-to-peer community hub reached 80% adoption and cut onboarding time by 20%.
At Walmart Canada, I led the product vision for associate tools and launched a B2B ordering portal that reached 90% adoption, cut order errors by 50%, and saved $500K annually.
At GoBolt, I launched B2B SaaS shipping products from concept to market in about 90 days, generating $2.5M ARR in the first quarter. Earlier, at Purolator, I worked on eCommerce strategy and partner programs, including growing a Canadian Tire program from a $970K pilot to about $5M ARR.

