Haiscia Hassan
@haisciahassan
Gestisco ordini B2B, clienti, reclami e contenuti informativi con precisione.
ItalyWhat I'm looking for
Creo contenuti informativi come Knowledge Specialist, unendo precisione, curiosità e voglia di imparare.
In Alcon ho gestito rapporti con agenti e clienti, ordini B2B dall'inserimento all'assistenza post-vendita, oltre a resi e reclami.
In Croda Italiana S.p.A. ho gestito ordini, campionature, anagrafiche, prezzi e carichi di magazzino, monitorando anche importazioni extra UE e pratiche doganali.
Ho inoltre maturato esperienza in front office, gestione documentale e supporto logistico presso Berlin Packaging S.p.A., utilizzando AS400 e SAP.
Experience
Work history, roles, and key accomplishments
Knowledge Specialist
Alcon
Sep 2024 - Present (2 years)
Created informative content and managed customer service interactions.
Education
Degrees, certifications, and relevant coursework
Liceo Scientifico Tecnologico
High School Diploma, Scientific and Technological Studies
2014 - 2019
Completed high school education with a focus on scientific and technological subjects.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Salary expectations
Job categories
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