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@haisamkhamis
Proactive IT support intern with a focus on technology adoption.
I am a proactive and energetic IT technical support intern with a strong focus on utilizing specialized training to build a solid career foundation. My experience at Mercedes-Benz has equipped me with the skills to install and update software suites, ensuring data security and optimal performance of systems. I thrive in collaborative environments, solving interruptions in machines and equipment by working closely with both internal and external teams.
In addition to my technical skills, I have a passion for encouraging the adoption of new technologies. I have conducted informative workshops to share knowledge and assist new users in navigating IT systems. My commitment to continuous learning is evident in my participation in leadership and teamwork workshops, which have further enhanced my ability to work effectively under stress and adapt to changing situations.
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Work history, roles, and key accomplishments
Mercedes-Benz
Sep 2023 - Jan 2024 (4 months)
As an IT Technical Support Intern at Mercedes-Benz, I installed and updated software suites, solved machine interruptions, and encouraged new technology adoption through workshops. I also tested new systems, assisted in network configuration, and provided support to new users.
Degrees, certifications, and relevant coursework
Bachelor of Business Administration, Business Administration
Currently pursuing a Bachelor of Business Administration with a focus on Digital Marketing.
Bachelor of Engineering, Computer Engineering
Pursuing a Bachelor of Engineering in Computer Engineering.
Bachelor of Engineering, Computer Engineering
Completed one year of study in Computer Engineering before education was interrupted due to war.
High School Diploma, General Education
Obtained a High School Diploma.
Software and tools used professionally
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