Open to opportunities

Hafssa Bayd

@hafssabayd

Message

Sales Representative and customer care professional with outbound prospecting experience.

Morocco

Message

What I'm looking for

I’m looking for an English-centric customer care or sales role where I can drive outbound prospecting results, handle objections, and build strong client relationships—while working under pressure and continuing to grow with a supportive team.

I’m a Results-driven Sales Representative with 6 months of high-volume outbound prospecting experience serving the North American market. I’m known for handling objections confidently, using Salesforce CRM to track pipelines, and consistently meeting targets under pressure.

At IO Solutions, I conducted outbound prospecting (about 150 calls/day) and sold targeted advertising solutions to business clients, maintaining ongoing client relationships through follow-up and issue resolution. I’m seeking an English-centric customer care or sales position where I can apply my communication, objection handling, upselling, and team spirit while growing in a fast-paced environment.

Experience

Work history, roles, and key accomplishments

Sales Representative

IO Solutions

Feb 2025 - Aug 2025 (6 months)

Conducted outbound prospecting to North American business clients and sold targeted advertising solutions. Handled objections, maintained client follow-ups, and used Salesforce CRM and Microsoft Teams to manage pipelines and meet sales targets.

Outbound Prospecting Objection Handling Client Relationship Management Upselling Salesforce Microsoft Teams Pipeline Management