Hadassah El-nyaro
@hadassahelnyaro
Reliable customer service representative and Virtual Assistant with a legal background.
What I'm looking for
I am a detail-oriented professional with a strong legal background and proven experience in administrative support. My journey has equipped me with the skills necessary to deliver exceptional customer service, ensuring positive experiences for clients. I thrive on resolving inquiries and issues, and I am passionate about helping others.
As a Virtual Assistant, I have successfully provided administrative and customer support, managing schedules and workflows while achieving a 95% client satisfaction rate. My proficiency in digital tools like Google Workspace and Asana has allowed me to streamline tasks, improving efficiency by 20%. I am committed to fostering positive relationships and enhancing communication through effective collaboration.
My leadership roles, including serving as the Attorney General and Head of the Jural Court at Bingham University, have honed my advocacy and conflict-resolution skills. I am eager to leverage my skills and experiences in a dynamic environment where I can contribute to team success and client satisfaction.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Freelance
May 2024 - Present (1 year 1 month)
Provided administrative and customer support to clients, managing schedules, correspondence, and workflows. Resolved client inquiries and issues promptly, achieving a 95% satisfaction rate. Utilized digital tools to streamline tasks and improve efficiency by 20%.
Legal Intern
Uche Ojembe Associate Legal Consult
Nov 2022 - Dec 2022 (1 month)
Handled client correspondence and resolved inquiries, maintaining a professional and empathetic approach. Organized and updated case files, ensuring accuracy and confidentiality in record-keeping. Delivered research-based presentations, improving team efficiency by 15%.
Education
Degrees, certifications, and relevant coursework
Nigerian Law School
B.L, Law
2024 - 2025
Bingham University
LL.B, Law
2017 - 2022
Grade: Upper Second Class Honours
Activities and societies: Led moot court programs and workshops for 50+ students, honing advocacy and conflict-resolution skills.
Studied law and graduated with Upper Second Class Honours, gaining a comprehensive understanding of legal principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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