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Hadar shafirHS
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Hadar shafir

@hadarshafir

Product marketing and messaging leader who shaped FACEIT and ESL Play subscription journeys, increasing retention 20% with Braze.

Israel
Message

At ESL FACEIT Group, I led a 12-person team across FACEIT, ESL Play and eCommerce, partnering with Product, Commerce and Finance on propositions, customer journeys and performance. I owned messaging from registration through premium subscriptions and in-platform add-ons, implemented Braze, and increased retention 20%.

At ESN, I refined positioning and customer journeys for a trading platform and subscription products, increasing average user value 30% and end-funnel conversion 20%. I’ve also coordinated eCommerce launches and developed go-to-market plans for consumer and AI products as an independent consultant.

Experience

Work history, roles, and key accomplishments

IN
Current

Independent Consultant

Independent

Aug 2025 - Present (1 year 2 months)

Coordinated three eCommerce launches across positioning, site content, promotions, payment options, analytics and launch readiness; developed GTM plans for consumer and AI products.

EE

Director of Marketing, CRM & Analysis

ESL FACEIT Group (EFG)

Jan 2021 - Jan 2025 (4 years)

Led a 12-person team and a $6.2M monthly marketing budget across FACEIT, ESL Play and eCommerce; partnered with Product, Commerce and Finance on proposition, customer journeys and performance. Owned messaging and lifecycle journeys from registration to premium subscriptions and in-platform add-ons; implemented Braze and increased retention 20%.

MU

Product Marketing & Operations Director

MusicLab

Jan 2012 - Jan 2013 (1 year)

Directed product marketing and operations for MusicLab.

IC

Marketing Manager

ICQ

Jan 2011 - Jan 2012 (1 year)

Managed marketing activities for ICQ.

IQ

User Acquisition Specialist

Iqtech

Jan 2009 - Jan 2010 (1 year)

Specialized in user acquisition for Iqtech.

YS

Project Manager / Customer Service & Sales Representative

YES DBS Satellite Services

Jan 2003 - Jan 2006 (3 years)

Managed projects and provided customer service and sales support at YES DBS Satellite Services.

Education

Degrees, certifications, and relevant coursework

Hadar hasn't added their education

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