Zain UserZU
Open to opportunities

Zain User

@zainuser

Customer service representative with strong communication and leadership skills.

Egypt
Message

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills while providing opportunities for growth in the tech industry.

As a dedicated customer service representative at Teleperformance, I have honed my skills in managing customer inquiries and resolving issues efficiently. My experience includes developing and training new team members, ensuring they are equipped to handle customer interactions effectively. I take pride in my ability to communicate clearly and provide exceptional service, which has led to positive customer experiences.

Currently pursuing a degree in Cyber Security Engineering at El Sweedy University, I am committed to continuous learning and professional growth. My educational background, combined with my hands-on experience in customer service, positions me uniquely to contribute to any organization that values strong communication and leadership.

Experience

Work history, roles, and key accomplishments

TE

Customer Service Representative

Teleperformance

May 2024 - Jan 2025 (8 months)

Developed and trained new customer service representatives on handling inquiries. Managed customer inquiries, answered questions, and resolved issues promptly.

Education

Degrees, certifications, and relevant coursework

Zain hasn't added their education

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Tech stack

Software and tools used professionally

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Zain User - Customer Service Representative - Teleperformance | Himalayas