Haamid Jaffer
@haamidjaffer
I turn business requirements into adopted CRM, automation, reporting, and process improvements.
TanzaniaWhat I'm looking for
At Makuti Group, I led CRM and automation deployment across marketing, sales, and operations, increasing capacity from 80 to more than 1,500 leads processed daily. I map end-to-end processes, facilitate team working sessions, and support testing and adoption so new systems stick.
Previously at Deloitte, I gathered requirements, documented process specifications, and built Power BI and Excel reporting for stakeholders across finance, technology, and operations. I independently delivered a senior-level engagement for Cancer Australia, earning three re-engagement requests and a direct-hire approach.
Experience
Work history, roles, and key accomplishments
Chief Operating Officer
Makuti Group
May 2026 - Present (5 months)
Led deployment of CRM and automation systems across marketing, sales, and operations, growing operational capacity from 80 to over 1,500 leads processed daily. Mapped end-to-end business processes and facilitated working sessions to define requirements and support adoption.
Education
Degrees, certifications, and relevant coursework
La Trobe University
Bachelor of Business, Accounting and Finance
2018 - 2022
Bachelor of Business with a focus on Accounting and Finance, completed at La Trobe University in Melbourne from 2018 to 2022.
La Trobe University
Diploma, Information Technology
2017 - 2018
Diploma of Information Technology, completed at La Trobe University in Melbourne from 2017 to 2018.
Availability
Location
TanzaniaAuthorized to work in
Salary expectations
Job categories
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